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Lead Wolf
Apr Member 2010

Lead Wolf

Posts: 6,098Rune Posts by user Forum Profile RuneMetrics Profile
Wish I had been able to participate, though I was busy...

Oh well. I read the entire Live Chat feed, and loved it. I definitely prefer this method for upcoming streams! ^_^



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Lead Wolf

...''Rawr!''

02-Aug-2013 06:14:51 - Last edited on 02-Aug-2013 06:19:19 by Lead Wolf

Finance
Apr Gold Premier Club Member 2012

Finance

Posts: 55,863Emerald Posts by user Forum Profile RuneMetrics Profile
[#0DHJOVVOE] said:
hi im wondering how long does it take for a ticket to be looked at?

Really depends. First of all members get priority support. Jagex also looks at JAG issues/hijacked accounts before less urgent ones like email changes or display names. It's the weekend, so response times may be longer.

If you submitted a ticket you will get a reply, just keep an eye on your email or your message centre. Submitting multiple tickets does not speed up the process.

*Note: Jagex is not processing ban appeals by ticket*

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