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runescape companion issues

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JRBx

JRBx

Posts: 21Bronze Posts by user Forum Profile RuneMetrics Profile
Anyone else having issues with RS companion web client?

It won't load up since todays furies update unsure if the are connected

I'm running windows phone 10 on a Microsoft 640 cellular device
Life's like a photograph, you develop from the negatives.

20-Mar-2017 18:19:13

Henry906

Henry906

Posts: 5Bronze Posts by user Forum Profile RuneMetrics Profile
I'm having the same issue on my windows 10 phone.

The companion website worked perfectly before and since monday it keeps refreshing the page after loading for halve a minute. Which in the end leads to a page which states the sites has crashed

22-Mar-2017 15:19:51

Sudo Bash
Sep Gold Premier Club Member 2014

Sudo Bash

Posts: 280Silver Posts by user Forum Profile RuneMetrics Profile
if you want, try loading it in your phones web browser directly:

http://www.runescape.com/companion/app_add.ws

The Companion App's application (the actual app, not the site) runs off Adobe Cordova in a website browser in a way which is slightly outdated as-is, but the website people normally use is like a frame for it. (sometimes it works better doing the direct link i listed)

this may not help fully.. but it's worth a shot. =)
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22-Mar-2017 16:07:04

Henry906

Henry906

Posts: 5Bronze Posts by user Forum Profile RuneMetrics Profile
for windows 10 phones there is no app, everything has to be done via the website, I generally use: http://www.runescape.com/companion/comapp.ws
the url you provided seems to forward me to this url.

Sadly using your url doesn't change the result.

23-Mar-2017 20:21:00

JRBx

JRBx

Posts: 21Bronze Posts by user Forum Profile RuneMetrics Profile
Sudo Bash said:
if you want, try loading it in your phones web browser directly:

http://www.runescape.com/companion/app_add.ws

The Companion App's application (the actual app, not the site) runs off Adobe Cordova in a website browser in a way which is slightly outdated as-is, but the website people normally use is like a frame for it. (sometimes it works better doing the direct link i listed)

this may not help fully.. but it's worth a shot. =)


We don't have the option to use an app and internet browser we only have the browser no app developed as of yet.

Hopefully this gets fixed or we get answers!
Life's like a photograph, you develop from the negatives.

23-Mar-2017 21:43:45

JRBx

JRBx

Posts: 21Bronze Posts by user Forum Profile RuneMetrics Profile
Henry906 said:
Updating windows seems to do the trick. (for pc the update is already available, for mobile the fix is only available to the slow and fast windows insider rings)


My device is fully updated and still an issue
Life's like a photograph, you develop from the negatives.

10-Apr-2017 11:17:18

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