Forums

Known IssuesThread is sticky

Quick find code: 435-436-3-66051326

of 13
ModShauny

ModShauny

Jagex Moderator Forum Profile Posts by user
Hey all,

To play RuneScape Mobile, your device will need to meet these minimum specifications. Trying to play the game with a device that doesn't meet these requirements can lead to frequent performance issues.

MINIMUM REQUIREMENTS


Your device requires at least:
* Android 5.0 (lollipop) or later.
* 2GB RAM.
* OpenGL ES3.



Otherwise, here is a list of some of the known issues for this playtest:

* If your app freezes for a long period on the loading screen, then your app may be out of date and unable to connect to the game server. Visit the app store to get the latest version. A forthcoming app update will resolve this issue.

* Loss of data connection during boot or a system update may cause the app to become unresponsive. This can be fixed by restarting.

* If you experience the game locking up or crashing, reducing draw distance and disabling textures can improve stability.

* Some combat tutorials cannot be completed (such as Lumbridge Combat Academy).

* Occasionally taps on the interface will not be registered.

* On newer devices, tapping may be slightly offset, which can affect input of Bank PIN and closing UI windows. This can be resolved by enabling Full Screen in Settings > Display > Full Screen Apps. A forthcoming app update will resolve this issue.

* UI layouts, interactions and font size are still work in progress, in particular those in minigames.

* Certain boss health bars and other stat displays can overlap the chat window.

* If you experience issues moving items onto the action buttons, toggle the action bar lock (hold over combat settings).

* Large amounts of particle effects can cause performance issues.
If you encounter any more issues feel free to post them in here :)
Mod Shauny - RuneScape Community Management - Goebies! - @JagexShauny
I love Clans!

08-Oct-2018 11:50:15 - Last edited on 09-Oct-2018 19:04:06 by ModGiragast

Iceberg
Sep Member 2008

Iceberg

Posts: 19,147Opal Posts by user Forum Profile RuneMetrics Profile
I logged in, then logged out, then this happened. Hopefully I haven't missed anything obvious to get the login box back :P

Edit: It returns back to normal upon re-loading the app, but strange non-the-less

(Razer phone)

.
_||_

...
( '
v
' )
..
Iceberg

>;--
(
:
)
--<
Community Helper

08-Oct-2018 14:26:14 - Last edited on 08-Oct-2018 14:27:51 by Iceberg

NIELS
Sep Gold Premier Club Member 2011

NIELS

Posts: 1,600Mithril Posts by user Forum Profile RuneMetrics Profile
Hope this is the right place to report problems.

- Clue slider puzzles are randomly resetting so can't be completed (tested with hard clue).
- Clue slider puzzle hint isn't working.
- When reporting an issue the keyboard gets in the way when trying to fill in the second textbox.
Looking for a
2400+ skill total
or
250M xp+
clan? Modest Skillers wants you!

08-Oct-2018 14:32:10

The Mike 001
Feb Gold Premier Club Member 2018

The Mike 001

Posts: 61Iron Posts by user Forum Profile RuneMetrics Profile
Samsung Galaxy Alpha

I can login in without a problem. However, when I select the tab "World Select" I get booted out every time. If I log into the game through whatever world pops up, I can hop worlds without a problem.
The Mike 001

08-Oct-2018 14:33:24

wantedneko

wantedneko

Posts: 1Bronze Posts by user Forum Profile RuneMetrics Profile
Hi, thank you very much for the beta release.

One bug i noticed is that when the bag is open, the Lodestone icon above it changes to a bag icon as well.

As seen here

08-Oct-2018 14:41:16 - Last edited on 08-Oct-2018 14:45:13 by wantedneko

82red2
Nov Gold Premier Club Member 2018

82red2

Posts: 14Bronze Posts by user Forum Profile RuneMetrics Profile
I found 2 issues

1)When sending a private message the first letter i type is ignored

2)Can't enter clan citadel, everytime i try to enter the game goes to login screen

And for the inventory icon overlapping the lodestone icon, i think it's to show that inventory is currently being accessed

Edit : Can you make the inventory view when accessing bank smaller? For my device only 8 - 10 slots are visible out of the 28

Edit : Touch issues at bank pin; takes me multiple tries to get the correct pin. Most of the times adjacent number gets pressed

Device : OnePlus 6 | 6GB Ram variant

08-Oct-2018 14:43:46 - Last edited on 08-Oct-2018 15:00:53 by 82red2

Slayerrock
Jun Gold Premier Club Member 2017

Slayerrock

Posts: 11Bronze Posts by user Forum Profile RuneMetrics Profile
I have the inventory issues too but not very much like what has been mention. I believe the inventory icon exist there overlapping the lodgestone icon for player to view their currency pouch when they access their inventory. Developer even add the lodgestone teleport option in the currency pouch viewing menu. But the issue I have is you can't hide or minimize the currency pouch menu after you view it. I have to click other icon like the home icon to make it minimize. Unlike other menu the currency pouch menu won't minimize after I click the "secondary" inventory icon again.

08-Oct-2018 14:57:42

Lapua
Aug Gold Premier Club Member 2018

Lapua

Posts: 2,162Mithril Posts by user Forum Profile RuneMetrics Profile
If you are in legacy mode while playing on the client then switch to mobile while staying in legacy mode then go back to playing on the client you will be put in a weird hybrid of legacy and eoc modes.

some hits appear as legacy
some appear as eoc hits
abilities become available
Its ok to be white

08-Oct-2018 15:24:20

Smokinhot107
Mar Gold Premier Club Member 2014

Smokinhot107

Posts: 9Bronze Posts by user Forum Profile RuneMetrics Profile
Player owned farms issue, when checking animals, all buttons redirect to the next animal, doesn't allow me to gather produce, remove, or cure sick animals, just continually switching to next animal in pen.

08-Oct-2018 15:31:37

ArcaneFox

ArcaneFox

Posts: 1,296Mithril Posts by user Forum Profile RuneMetrics Profile
wantedneko said:
Hi, thank you very much for the beta release.

One bug i noticed is that when the bag is open, the Lodestone icon above it changes to a bag icon as well.

As seen here



Select the top backpack, i was messing with it and it brings out another menu with lodestones on it. apparently the Invention Mats, Currency pouch and those things are located here too. unsure if items can be dragged to the invention icon to disassemble though

08-Oct-2018 16:55:15

Quick find code: 435-436-3-66051326Back to Top