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Forum Help: Revamp

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Pasmo
Sep Member 2014

Pasmo

Posts: 28,374Sapphire Posts by user Forum Profile RuneMetrics Profile
I think it's time that Forum Help gets a revamp - there are a few select users who go about the forums, hardly interacting, but looking for the tiniest infractions to report.

This "policing" style of reporting used to be common place in Runescape (in-game), but over the years was discouraged and eventually became unusual to see. In fact, Jagex no longer recruits or encourages even Player Moderators to report so frequently; they discourage it! However, for some reason there is a completely different atmosphere and approach on the forums.

The users mentioned in my opening sentence, report nearly everything they come across: small disagreements, mildly offensive language, or anything they deem even slightly unpleasant. This does not match our "modern" code of conduct - so why do we continue to validate these users by allowing these types of reports in Forum Help?

I am suggesting that the F-Mod team, and J-Mods (are you out there?) take a more rigorous approach to how reports are reviewed in Forum Help - coach these problem reporters more. Let them know that report every tiny infraction that they see is not conducive to a productive forum, and that you encourage them to ignore the small infractions, just as they are encouraged to do in-game.

Of course, if players are completely derailing threads, then that should be reported. If players are being egregiously offensive, that should be reported. But let's put an end to this petty reporting, fit for children.

04-Oct-2017 23:58:58 - Last edited on 10-Oct-2017 18:20:58 by Pasmo

Camelus
Sep Member 2008

Camelus

Posts: 5,856Rune Posts by user Forum Profile RuneMetrics Profile
"People keep reporting me when I don't follow the rules. Even though I also frequently report people, it upsets me when people do it back to me. I then edit my posts after seeing I've been reported for it, to try covering myself."

I think things are fine like they are. There are rules for a reason. If you don't like being reported.. don't break the rules.
A camel is an even-toed ungulate within the genus
Camelus

05-Oct-2017 00:09:40

Draco Burnz
Dec Gold Premier Club Member 2011

Draco Burnz

Posts: 58,912Emerald Posts by user Forum Profile RuneMetrics Profile
Camelus said:
"People keep reporting me when I don't follow the rules. Even though I also frequently report people, it upsets me when people do it back to me. I then edit my posts after seeing I've been reported for it, to try covering myself."

I think things are fine like they are. There are rules for a reason. If you don't like being reported.. don't break the rules.


Agreed.
Draco Burnz
True Collector of cosmetics
7th year VIP 2013-2019

05-Oct-2017 00:15:04

Pasmo
Sep Member 2014

Pasmo

Posts: 28,374Sapphire Posts by user Forum Profile RuneMetrics Profile
Camelus said:
"People keep reporting me when I don't follow the rules. Even though I also frequently report people, it upsets me when people do it back to me. I then edit my posts after seeing I've been reported for it, to try covering myself."

I think things are fine like they are. There are rules for a reason. If you don't like being reported.. don't break the rules.


Hi Camelus -

Let's avoid personal attacks, as this isn't about me or any other person. As someone who has not received a forum infraction in over 5 years: your attack falls short.

I'll try to frame it this way, do you (or do you believe others should) report every small argument, or unpleasant thing they see in-game? Even if it's a disagreement or banter between friends?

I'll assume no, but please correct me if you do report everything in-game. Operating on the assumption that you do not: why should the expectation change on the forums? Why should these be whitewashed of anything that makes someone uncomfortable, or they simply don't like?

To your point about editing posts, something you have brought up that is utilized by many forumers, according to Applejuiceaj (forum moderator), you are not able to action users who edit their posts:

Applejuiceaj said:
*REDACTED* - A post that a user has edited out to a dot is not a spam post.


Because of this, the petty reporting - childish reporting, if you will - is pointless. Users can simply redact statements, time and time again. Since there is unfortunately no way to see edits, the F-Mods aren't able to take action on the report (according to forum moderation Applejuiceaj). So, the question remains: why report? What's the point of reporting the small, little things when they can just be undone? It would seem to me you'd be better learning to work around issues that bother you.

Excited to hear your thoughts.

05-Oct-2017 00:19:23

Pasmo
Sep Member 2014

Pasmo

Posts: 28,374Sapphire Posts by user Forum Profile RuneMetrics Profile
Draco Burnz said:
Camelus said:
"People keep reporting me when I don't follow the rules. Even though I also frequently report people, it upsets me when people do it back to me. I then edit my posts after seeing I've been reported for it, to try covering myself."

I think things are fine like they are. There are rules for a reason. If you don't like being reported.. don't break the rules.


Agreed.


Thanks for your reply, Draco. Unfortunately, posts like these add nothing of value. In the future, if you'd like to participate, I just ask that you post something with some thought behind it. Either adding supporting examples, or building on the point.

Posts like "^This." or "Agreed." or "+1" actually harm discussion, and draw away from the conversational flow of a thread.

Cheers.

05-Oct-2017 00:20:34

Draco Burnz
Dec Gold Premier Club Member 2011

Draco Burnz

Posts: 58,912Emerald Posts by user Forum Profile RuneMetrics Profile
Pasmo said:
do you (or do you believe others should) report every small argument, or unpleasant thing they see in-game? Even if it's a disagreement or banter between friends?


If it breaks game rules yes.

Sadly this is about forum help not what happens ingame ;)

Pasmo said:
. Since there is unfortunately no way to see edits, the F-Mods aren't able to take action on the report


I beg to differ as ive had posts hidden even after ive edited them.
Draco Burnz
True Collector of cosmetics
7th year VIP 2013-2019

05-Oct-2017 00:22:44 - Last edited on 05-Oct-2017 00:27:22 by Draco Burnz

Pasmo
Sep Member 2014

Pasmo

Posts: 28,374Sapphire Posts by user Forum Profile RuneMetrics Profile
Draco Burnz said:
Pasmo said:
do you (or do you believe others should) report every small argument, or unpleasant thing they see in-game? Even if it's a disagreement or banter between friends?


If it breaks game rules yes.

Sadly this is about forum help not what happens ingame ;)


Hi Draco -

Thanks for putting in some effort. Nice to see a post like that.

Actually, it may surprise you, but there is a parallel between the Runescape forums and Runescape the game! They're both owned and operated by Jagex, and the players both play Runescape!

It might make sense that the way reporting (and excessive reporting, as is the case with some users today) be handled consistently across the platforms.

Keep those +2 word posts coming! See how I was able to handle this with a positive response, instead of reporting things unnecessarily? The forums can be a self-moderating operation.

05-Oct-2017 00:27:04 - Last edited on 05-Oct-2017 00:29:37 by Pasmo

Draco Burnz
Dec Gold Premier Club Member 2011

Draco Burnz

Posts: 58,912Emerald Posts by user Forum Profile RuneMetrics Profile
Pasmo said:
Actually, it may surprise you, but there is a parallel between the Runescape forums and Runescape the game! They're both owned and operated by Jagex, and the players both play Runescape!


Yes but you fail to point out that they have totally different rules.

So id suggest, as the op and author of this thread, staying on topic.

Pasmo said:
It might make sense that the way reporting (and excessive reporting, as is the case with some users today) be handled consistently across the platforms.


If i see anyone breaking any rules, ingame or otherewise, i will report them.
Draco Burnz
True Collector of cosmetics
7th year VIP 2013-2019

05-Oct-2017 00:30:10

Pasmo
Sep Member 2014

Pasmo

Posts: 28,374Sapphire Posts by user Forum Profile RuneMetrics Profile
Draco Burnz said:
Pasmo said:
Actually, it may surprise you, but there is a parallel between the Runescape forums and Runescape the game! They're both owned and operated by Jagex, and the players both play Runescape!


Yes but you fail to point out that they have totally different rules.

So id suggest, as the op and author of this thread, staying on topic.

Pasmo said:
It might make sense that the way reporting (and excessive reporting, as is the case with some users today) be handled consistently across the platforms.


If i see anyone breaking any rules, ingame or otherewise, i will report them.


Thanks for your suggestion - I think I can manage that myself. (An example of handling the situation myself, not running to Forum Help for a extremely minor flame on your part)

So you believe that rules are a rigid thing, that do not deserve interpretation, or critical thinking on your part? Am I interpreting that correctly?

05-Oct-2017 00:38:41

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