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RSOF Needs More Fmods

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Vera
Dec Member 2015

Vera

Posts: 16,250Opal Posts by user Forum Profile RuneMetrics Profile
Disclaimer: This is not a personal attack on any individual fmod. A lot of the fmods individually are actually great people and might even be great at forum moderating as well, so it is important to note that this thread is in regards to the quality of forum moderation, and not about personal qualities. Important distinction, even if oftentimes one personality or another might make it easier to be an effective forum moderator.

We need more fmods because some of the current ones aren't very understanding in the way they moderate. They don't explain their reasons in a way that empathizes with the offender and not enough moderation posts are intended to educate the culprit and any bystanders on how that fmod interprets the RSOF rules, and why.

Having fresh faces on the team would encourage better empathy on behalf of the fmods, and a more recent familiarity of what it was like being a regular poster. Diversity of opinion is also important in regards to learning how to effectively communicate with someone with different ideas, such as what the RSOF's expectations include.

In addition, more fmods would eliminate the need for Community Helpers to have the secret power to move threads into the Community Help forums, which while it is a convenience, for the sake of transparency and forum integrity, should not be necessary.

An added benefit of having more fmods would be a quicker resolution rate on Forum Help.
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31-Jan-2016 09:58:27

Stoat King

Stoat King

Posts: 4,479Adamant Posts by user Forum Profile RuneMetrics Profile
Vera said:
Note: It is implied that how an fmoderation post is executed makes a huge difference on one's RSOF foruming experience, and how it takes many more "exemplary" forum moderation posts to negate the multitude of atrocious fmod experiences that unfortunately persist.

I definitely agree with this.
I assume you mean any post with a green background.
However - take an imaginary scenario where there are 20 FMods in total, one of whom is evil (or whatever) - then the evil posts would ultimately wreck the reputation of the entire FMod team and the atmosphere of these forums - regardless of how great the others are.
Obviously I am not implying that the FMod team is evil lol - just that if there were a 'bad' FMod you would need an AWFUL lot of 'good ' ones to counteract.

A minor point - I'm afraid I dont entirely agree with you about removing the power of the community helpers to move threads (i know thats not exactly what you were suggesting) - i just think that it might prove to be useful to the forums as a whole.

31-Jan-2016 11:23:45 - Last edited on 31-Jan-2016 11:40:23 by Stoat King

Calm Enigma

Calm Enigma

Forum Moderator Posts: 10,882Opal Posts by user Forum Profile RuneMetrics Profile
From the perspective of quantity of FMods versus quantity of moderation required by the RSOF at the moment, it seems the current number of FMods is sufficient. There is perhaps one dead zone for Forum Help that last ~3-4 hours though, so perhaps a player or two who are active then could be useful. Other than that, requests tend to get dealt with very swiftly.

I realise that's not the argument you're using in this thread, but, as your argument is subject to opinion, the above remains a concrete factor in determining the size of the FMod team.

Turning to the reasoning you are proposing though; I obviously will not comment with my views on the moderation of my fellow greenies. However, I do find the notion of adding more 'good' FMods to conceal the 'bad' somewhat flawed. There are probably others, but three reasons come to mind for now.

First, there is no certainty that the new mods chosen will be better - it is very possible that you can end up with several bad choices that have a counterproductive effect overall. It is not easy to tell how a poster will develop after gaining the responsibilities of a FMod, even with records of past posts etc.

Second, it seems like your issue is more with the explanatory posts left for posters that have been actioned, rather than the action itself. If a valid case for this is put forward to the community JMods, they could post a reminder about what is best avoided in FMod posts. JMod reminders are very well heeded, so the risk of a substantial team expansion may not be needed to address the issue you are raising.
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31-Jan-2016 12:38:40

Calm Enigma

Calm Enigma

Forum Moderator Posts: 10,882Opal Posts by user Forum Profile RuneMetrics Profile
Third, if the team is increased significantly beyond the amount of work available for it, it can easily lead to complacency. Why try to moderate at all when every post on forum help is already being looked at by someone else? If the forum activity doesn't increase you'll likely just end up with roughly the same amount of moderators moderating regularly and a lot more 'inactives', which also seems to be an object of contention among forumers.

For the record, I am not against occasionally inviting players who have proved themselves fit for the role. However, I dislike the concept of recruiting on a larger scale just for the sake of resolving an issue whose validity is questionable. It seems risky and arguably unnecessary.
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31-Jan-2016 12:38:56

lanafan14
Jul Gold Premier Club Member 2018

lanafan14

Posts: 16,548Opal Posts by user Forum Profile RuneMetrics Profile
Calm has summed up most of my thoughts with those posts. Certain areas and times do have a dead-zone with FMods, but it's nothing major and nothing that the current FMod team couldn't handle.

Having said that, there are some players who seemed like they have gone unnoticed for their positive efforts. I don't want to name them in case they feel awkward about it, but the Community Helper scheme does give some of these players a bit of the recognition they deserve for all of the help they give around the forums.
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31-Jan-2016 12:54:27

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