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Mod Ferret

Mod Ferret

Jagex Moderator Forum Profile Posts by user
You're here for Tech Support and we want to help you!
However, there are a few things you can do which will enable us to help you more quickly!

- Has your question already been answered here recently?
If someone else has asked about the exact same issue you're having trouble with, the answer may be the same for you. This is particularly true if the problem is with in-game settings or specific error messages being encountered.

However, there will be questions which are specific to you and will require a more personalised answer. For those cases:

- Please post each question in a new thread
This will make it a lot easier to keep track of what help you've already been given and allow us to more efficiently troubleshoot your issue.

- Please include this template in your post and fill out all the requested details
Type of client used:
Operating System (Windows Version, Mac OS Version, Linux Version):
Laptop/Desktop:
Processor:
Graphics Card:
RAM:


If you're unsure where to obtain some of the above details, Windows users can find this info under "Device Manager" which can be located using the search bar. The Graphics Card is listed under "Display Adaptors" and the Processor is under the "Processor" tab.

On Mac devices the hardware info can be found in "System Info" or "System Profiler" which is an application in the Utilities section of the applications folder.

If everyone could follow these steps before posting it will help us to resolve your issue as quickly as possible. :)

09-Aug-2016 20:23:38

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