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App is unusable by many

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Paper Slayer
Jun Gold Premier Club Member 2014

Paper Slayer

Posts: 19Bronze Posts by user Forum Profile RuneMetrics Profile
Well, all I want for Christmas is for Rs mobile to work on my phone. At this time there is a crash that occurs EVERY time I try to open the app on my phone. Hopefully this is something that Jagex is aware of and working on, I have my doubts and my hopes are not high, but maybe after 3 months they will *finally* do more then just UI tweaks.

21-Dec-2018 16:00:26

Uncle Pob

Uncle Pob

Posts: 2,962Adamant Posts by user Forum Profile RuneMetrics Profile
https://www.reddit.***/r/runescape/comments/ab6eog/for_over_4_months_a_lot_of_people_have_been/


Reply from Mod Dark:

This looks like the world loading crash affecting all 32 bit and a small number of 64 bit devices - fix should be released sometime in January

31-Dec-2018 22:20:05

Uncle Pob

Uncle Pob

Posts: 2,962Adamant Posts by user Forum Profile RuneMetrics Profile
Just to follow-up on this, the update this week appears to have sorted this issue out.

I'm now able to log-in and get into the actual game. Things are still far from perfect (I'm now experiencing other issues which I see are also pretty common) but being able to load into the game world is a massive step forward.

Great work Jagex :)

17-Jan-2019 08:56:03

Guild Wars
Aug Member 2008

Guild Wars

Posts: 374Silver Posts by user Forum Profile RuneMetrics Profile
Uncle Pob said:
https://www.reddit.***/r/runescape/comments/ab6eog/for_over_4_months_a_lot_of_people_have_been/


Reply from Mod Dark:

This looks like the world loading crash affecting all 32 bit and a small number of 64 bit devices - fix should be released sometime in January


Hi, I'm the OP of that Reddit post (can check with my flair).

The issue I had when I posted that thread was the old crash-during-login issue. The recent patch apparently fixed that, but now I can't even bootup the app, it just goes pure black and immediately crashes back to the home screen, so it's even worse than pre-patch to me.

17-Jan-2019 17:00:13

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