Forums

account banned help!!!! pleaseThread is locked

Quick find code: 408-409-655-66103080

of 4
Xxbaby Dxx15
Mar Member 2019

Xxbaby Dxx15

Posts: 13Bronze Posts by user Forum Profile RuneMetrics Profile
ok so I went to sign into my alt today and it was banned for some reason...I look into it and it say for macro....only thing is I do not use any auto clicker or bot...I only use runelite….I was told by a mod it is not against the rules to multi log....what I do is run runelite twice and basically split screen...I play regular on my main acc....on my alt I only wc and I fletched a little bit and I got my mage to 55 for high alch so I can alch my mains loot...I don't see how you could possibly think I was using a bot to wc when most of the time I am getting horrible xp and logs per hr...since I am focus on what im doing on my main acc....if I was using a bot I would try and use a good one

29-May-2019 21:06:04

Asahel Frost
Dec Member 2007

Asahel Frost

Posts: 13,383Opal Posts by user Forum Profile RuneMetrics Profile
Hi Xxbaby Dxx15.

First of all, please secure your PC, email and Runescape accounts using the advice here:
Security
Keeping your email secure

For information about the ban, and the ban appeal process, see this support page:
Account Bans
You can appeal a botting ban there.
Glad to be of service :) (Powered by GPP™ - Share and Enjoy!)
Forum Community Helper (info)
Twitter: @JagexHelpFrost
FC: SilverScaper

29-May-2019 21:29:14

Xxbaby Dxx15
Mar Member 2019

Xxbaby Dxx15

Posts: 13Bronze Posts by user Forum Profile RuneMetrics Profile
ok but the only problem with your theory is that it says it is a perm ban not appealable.....is there any kind of contact information where I can actually get to talk to someone about what happened???????? because there was absolutely no macro or bot or auto clicker used I would like to see the proof....especially when a lot of the time my character is just standing by a tree because I didn't notice it was done cutting the last tree...since I only play my alt as a split screen thing...some extra gp while im doing other stuff on my main

30-May-2019 02:36:53

Malua
May Member 2006

Malua

Posts: 31,512Sapphire Posts by user Forum Profile RuneMetrics Profile
Jagex never reveals information about what was detected.
Macro script writers could use this information to perfect their macros to make them undetectable.

There is only ONE reason why Jagex would accept a ban appeal and remove the ban - if they can see that the account was hijacked at the time of the offence.

Macroing bans can be appealed despite what it says in your account status tab however Jagex will need to see hijacker activity on your account before they will remove the ban.

Players need to be extremely careful when operating multi logged accounts. This sort of activity can be a minefield and no one can advise you about what works or what doesn't work.
Forum Community Helper -
Information about the Community Helper Team

30-May-2019 02:57:22

Xxbaby Dxx15
Mar Member 2019

Xxbaby Dxx15

Posts: 13Bronze Posts by user Forum Profile RuneMetrics Profile
ok but my thing is this how can they jus say I was botting....like if you look at the account activity you would see it was not a bot....this does not make any sense...just because all I did was wc you ban the account???? that is ridicules...….and it was a member acc so really you guys just stole my money because there is no possible way that was a bot if you even took a sec to look into it you would clearly see that.....that is very disappointing to know that jagex will just steal from people.....not only the rouge mods we gotta worry about now we might get banned if we have 2 acc....you guys gotta be joking me with this...so many auto clickers at ge and scamers and the mineing bots omg... but I play legit on 2 acc at same time and I get banned.....wow that's really all I have to say is wow.....I can only imagine how many other people got there money stolen by you guys.....and your customer service is very poor...no way to contact anyone

30-May-2019 15:27:07

Pinguicula

Pinguicula

Posts: 9,377Rune Posts by user Forum Profile RuneMetrics Profile
Jagex doesn't ban for only multilogging. Something else must have happened. If you didn't bot then someone else must have. Seems like your account was hijacked and used for botting without you knowing about it.

30-May-2019 15:42:26

Xxbaby Dxx15
Mar Member 2019

Xxbaby Dxx15

Posts: 13Bronze Posts by user Forum Profile RuneMetrics Profile
omg finally a mod...thank you so much for actually taking some time to care about this first off....I have already put an appeal in....but now you say change password and put appeal in...so does that mean just change my password since I have already sent an appeal or do I have to send a new appeal as well???

31-May-2019 16:16:46

Quick find code: 408-409-655-66103080Back to Top