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Error message and disconnect

Quick find code: 409-410-707-66109111

I am Jake
Jul Member 2005

I am Jake

Posts: 52Iron Posts by user Forum Profile RuneMetrics Profile
Hey there. So for the past few days Ive been getting disconnected on both runescape 3 with the error message "Malformed login packet. Please try again". Its becoming super inconvenient and was wondering if anyone else was having these problems, as well as a possible fix to them.

05-Jul-2019 17:16:44

Moneybucks
Nov Gold Premier Club Member 2018

Moneybucks

Posts: 7,836Rune Posts by user Forum Profile RuneMetrics Profile
From what I've seen + figured out of this error, it's generally a sign of an unreliable network connection - Malformed Login packet seems to occur when in circumstances where the connection is slow or subject to packet loss / short disconnection. Supported by the fact it's happening on both games. It can also happen for seemingly no reason at all, too, especially when changing servers or going to instance shard servers, but seems to mostly be intermittent in those cases, so retrying is usually successful with no further issue.

You might want to take steps to increase your network reliability/strength (e.g. move closer to wireless broadcast, replace wireless with cable, power cycle router, use servers with low latency, etc etc).
Moneybucks

06-Jul-2019 22:30:57 - Last edited on 06-Jul-2019 22:32:06 by Moneybucks

treffywndid

treffywndid

Posts: 113Iron Posts by user Forum Profile RuneMetrics Profile
I can not log in . I was in osrs world 468 cooking tuna and then was kicked out of the server.
I never had this occur before. I have fine playing with lags over the last month but never this.
My internet is cable currently not having any other issues. Does osrs have a URL or login
specifics for identifying. I typed osrs and jagex for connection issues on my network icon,
and nothing shows .

07-Jul-2019 16:15:48

Pippyspot
Feb Gold Premier Club Member 2007

Pippyspot

Posts: 77,282Emerald Posts by user Forum Profile RuneMetrics Profile
treffywndid said:
I can not log in . I was in osrs world 468 cooking tuna and then was kicked out of the server.
I never had this occur before. I have fine playing with lags over the last month but never this.
My internet is cable currently not having any other issues. Does osrs have a URL or login
specifics for identifying. I typed osrs and jagex for connection issues on my network icon,
and nothing shows .


There's an issue with the login server, lots of people cannot login at the moment, but this looks like an issue on Jagex's end so I don't think there's anything you can do on your end right now
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07-Jul-2019 16:17:23

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