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Need character moved elsewhere

Quick find code: 409-410-806-66104725

scaryclamm
Feb Member 2018

scaryclamm

Posts: 2Bronze Posts by user Forum Profile RuneMetrics Profile
The client is working pretty well, but I've just finished the Violet is Blue quest and the Yeti village is causing an error whenever I log in. This crashes the client and kicks me off. I've searched around for a way to work around this and have come up empty. I'm a Linux only user, so cannot install a windows client and just walk my character out, and the official client does not install as my distro is too new (the libs don't get recognised as compatible anymore).

So, I'm now after Jagex to help out. Is there a way to contact someone and ask them to just move my characters position to somewhere else? Any old loadstone would be fine.

Or, failing that, does anyone in this community know of a way to self-serve on this problem? Unfortunately the landscape doesn't load at all, or I'd try and make a run for it, hoping I could get away from whatever is bugging out the client :)

09-Jun-2019 13:56:19

Moneybucks
Nov Gold Premier Club Member 2018

Moneybucks

Posts: 7,836Rune Posts by user Forum Profile RuneMetrics Profile
Log in to one of the PvP worlds - it moves you to Edgeville.

EDIT
This said, it doesn't necessarily resolve the underlying problem. Usually in your sort of position, if dropping all the graphics settings to their minimum doesn't let you in, rebuilding the cache is the best thing to try. Not sure how far your mileage goes for that in Linux, but I assume it's probably no different.
Moneybucks

09-Jun-2019 13:58:30 - Last edited on 09-Jun-2019 14:00:09 by Moneybucks

scaryclamm
Feb Member 2018

scaryclamm

Posts: 2Bronze Posts by user Forum Profile RuneMetrics Profile
Thanks for the reply.

I'd tried clearing my cache manually before. However, poking around the options in the RSU client launcher looking for those graphics options, I came across a tool to clear out my cache.

Tried that and relaunched. Managed to access world long enough to escape! Thanks very much for your suggestions. I'll also keep the idea to go onto a PVP world in my back pocket in case I get into the same state and clearing out the cache doesn't work!

Thanks again!

09-Jun-2019 14:05:27

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