Invalid Credentials

Quick find code: 409-410-830-66105803

Jul Member 2019


Posts: 5Bronze Posts by user Forum Profile RuneMetrics Profile
I've tried to log into my account, it asked for my authenticator, I dont know what went wrong but it said "Invalid credentials". I've disabeled my authenticator and enabled it again, exactly the same problem.
In my Google thing with "Apps with acces to the authenticator" it doesn't include anything related to Runescape.

I've searched some threads but they all keep saying the same things I've already done. Anyone has any idea's?

15-Jun-2019 21:53:32

Nov Gold Premier Club Member 2018


Posts: 7,835Rune Posts by user Forum Profile RuneMetrics Profile
It's a get out, but could you use another MFA tool?
I'm using Winauth on my machine.

Also, make sure your time is accurate on your second factor - a lot of people seem to find this is the cause of an MFA issue.

16-Jun-2019 11:38:18

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