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HELP (7, 28)

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PrinceáRevan
Dec Gold Premier Club Member 2015

PrinceáRevan

Posts: 975Gold Posts by user Forum Profile RuneMetrics Profile
I'm having the most bizarre trouble loading the game and it came out of nowhere. Yesterday I had no trouble playing and then suddenly in the evening I keep getting this error:

"There was an error loading the game configuration from that website.
If you have a firewall, check that this program is allowed access to the internet (7, 28)"

I've tried literally everything. I've restarted everything a million times, cleared cookies and caches, messed around w my antivirus and firewall, uninstalling/re-installing, using the java client instead, etc., a lot, and nothing has worked.

For a while I couldn't even get to the website. It never loaded. I asked my gf, who lives w me, to try the website too and it wouldn't load on her phone or mine.

In random bursts of time, the website comes up, and I'm using this opportunity to post but I don't know how much time I have. After I post this I have no idea if I'll actually be able to load up the site again to look at this, but anyway on the chance that I can for the love of God someone give me some idea as to what is going on or what I can do to fix this!

(EDIT: Thanks for the move, and also, even when the website starts working, it seems the download page for the client always still stops working. Always comes up as ERR: timed out.)
The most arrogant belief you can ever hold is that you have the power to change someone's mind.

09-Jun-2019 15:23:09 - Last edited on 09-Jun-2019 15:26:08 by PrinceáRevan

PrinceáRevan
Dec Gold Premier Club Member 2015

PrinceáRevan

Posts: 975Gold Posts by user Forum Profile RuneMetrics Profile
I think it has to do w my wifi. I just turned my wifi off on my phone to yse cellular data instead and it loads the site perfectly. When I connect to my home wifi I canĺt get to it. So what does that mean?
The most arrogant belief you can ever hold is that you have the power to change someone's mind.

09-Jun-2019 16:40:56

PrinceáRevan
Dec Gold Premier Club Member 2015

PrinceáRevan

Posts: 975Gold Posts by user Forum Profile RuneMetrics Profile
Decapitate said:
Same thing happening to me. You wouldn't be using spectrum internet would you?


I am! I called and they said customers are experiencing problems w certain websites and that they are working on it. Idk when itĺll be fixed.
The most arrogant belief you can ever hold is that you have the power to change someone's mind.

09-Jun-2019 21:51:17

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