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Moneybucks

Moneybucks

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See, that's interesting, because this message (game session) always used to appear when you'd been disconnected, and your IP address (external) had changed in the meantime. I've seen 'malformed packet' myself, when I do something stupid like try and log into a non-member world while standing in a member location, or simultaneously press two worlds at once, but the error text would suggest more that there'd been a network issue that disrupted the login process..
These to me suggest a network issue.

I've seen mobile networks being particularly bad for these things (and I recall long ago a common problem from people using mobile data/networks to play being unable to log in, much as you describe), but I'm perplexed that it would happen on a wireless network, assuming that was landline based.

I'd suggest looking into whether or not the networks you're playing on are reliable - things like rebooting a router, for example, might bring some stability, as well as avoiding mobile networks.
Moneybucks

22-Jan-2019 16:05:27

Moneybucks

Moneybucks

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Jagex staffers don't look on these forums any more.

While you've hit on the head, IP is one of the things that the game uses to create and sustain the game session.
It's been like this for literally years, and I suspect always will be.

Some people get lucky and mobile networks seem OK for them. For others, they're basically incompatible.

You'd do better to try and find another network/provider.
Moneybucks

18-Apr-2019 17:13:01 - Last edited on 18-Apr-2019 17:13:12 by Moneybucks

Moneybucks

Moneybucks

Posts: 7,836Rune Posts by user Forum Profile RuneMetrics Profile
Changing networks is not going to often be a practical solution, admittedly.

Good luck with it. This is one of those intermittent and seemingly impossible to fully troubleshoot networking issues. I suspect the 'malformed packet' error is raised in a numbver of circumstances, adding to the problem, but in a vast majority of cases, the cause seems to be related to network reliability (and mobile networks). Yet, there are people who say it affects only one of their several accounts, or only one machine on their LAN.

If you're using Wireless on your LAN, you might get some joy cabling it. That does seem to help some people. Power cycling your network infra can help too.

Mind you, examining tea leaves and sacrificing goats may be just as effective when it comes to this problem.

You imply you've got your own machines. I guess you have already tried swapping machines and seeing if one machine persistently presents the issue regardless of user? Would at least help to isolate the issue. If they're using Wireless, then one might be in a lower signal room; again, try cabling it.
Moneybucks

15-Aug-2019 10:21:15

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