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Bhparttime
Jun Member 2017

Bhparttime

Posts: 1,652Mithril Posts by user Forum Profile RuneMetrics Profile
I have not received my loyalty points for a very long time. I have also paid for a year subscription but haven't received any of the specials that were suppose to go along with it.

Could someone please look into this.
Having fun and working hard.

21-Jun-2019 01:07:16

Trewavas
Jun Member 2014

Trewavas

Posts: 17,159Opal Posts by user Forum Profile RuneMetrics Profile
Judging by your Forum badge, you purchased the regular year long subscription - which unlike Premium Membership, has no extra specials. You should, however, still be receiving Loyalty Points.

They should be awarded monthly on the date which your active subscription was created. Have a read of the Missing Loyalty Points page to help troubleshoot your issue. If you're still missing them, that page contains a link to contact Jagex.
R
uneScapian

R
hapsody

21-Jun-2019 01:24:57 - Last edited on 21-Jun-2019 01:25:42 by Trewavas

Tren
May
fmod Gold Premier Club Member
2003

Tren

Forum Moderator Posts: 81,599Emerald Posts by user Forum Profile RuneMetrics Profile
Thread moved to the Community Led Payment Support Forum, which is the best place for getting advice on Membership and Payment issues, such as the Loyalty Points program. :)
~Tren

Forum issues? ---> See Forum Help
Account issues? ---> See Account Help

21-Jun-2019 02:07:44

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