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FAO: CM Nick & CM Neriphyra

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Iceberg

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Wynd said:
Mod Cam said:
They’re currently using LMods accounts, but this will change next week once we can get them fully set up.
1. The above was posted on September 7th, 2018. According to Mod Cam, your accounts should have been fully set up a week after his initial post. Right now, it has been almost
two
months after such an announcement. Do you have any updates regarding this?
I've been wondering this too. I hope the current L-Mods aren't going to befall to the same fate as the previous ones.

Reading with interest.

Edit: I have a question of my own if I may (make that 2 :P ): What plans do the two of you and the rest of Community Management have for the forums? What can we expect to see within the next six months for the forums?
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06-Nov-2018 16:01:58 - Last edited on 06-Nov-2018 16:59:06 by Iceberg

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Thanks for the response, Nick. :)

Thread of the Week might be an initiative worth reviving, perhaps? Stickying a new thread every week that has been identified as having good content/discussion. That may improve user experience by showing thread authors that their content is being read and appreciated by staff. It would be nice to see something like that again. Just thought I'd throw an idea into the hat!
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06-Nov-2018 20:40:48 - Last edited on 06-Nov-2018 20:46:16 by Iceberg

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CM Nick said:
1. I can assure you that Neriphyra and I are extremely close to having our JMod accounts set up, and that is the last piece of the puzzle (we've so far received all of our other credentials). There's been some delay on the tech/IT sides of things for both parties, but this past week has sorted most of that out, so thankfully we can expect this to happen quite soon :)

Any update on this?
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12-Dec-2018 21:55:26

Iceberg

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Please could you provide an update as to when your gold posts will be activated. Or what obstacle is in the way at the moment.

I'm worried the two of you are going to befall the same fate as the previous team. Especially seeing as you've been here for over 3 months now without gold.
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18-Dec-2018 00:21:14

Iceberg

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CM Nick said:
Nexus Origin said:
Will you be reviewing the FMR thread once a month, as is the standard now, or will you be doing it on a daily basis, so that users don't feel as if their concerns are not being addressed?


It largely depends on how Jagex wants us to handle it, but speaking personally I think it would be very beneficial to have it reviewed much more frequently than once a month, however not so frequently as to lend itself to people mass/spam reporting or abusing it in other ways. It's a fine line.

Wynd said:
Iceberg said:
Please could you provide an update as to when your gold posts will be activated. Or what obstacle is in the way at the moment.

I'm worried the two of you are going to befall the same fate as the previous team. Especially seeing as you've been here for over 3 months now without gold.
I second this. I have asked many times to no avail.


I understand it might seem like we're being withholding about information on this, but to be honest, neither Neriphyra or I are really sure of what the timeline is for finishing this process on Jagex's end is, either - especially with it now encroaching on the Holiday season. However, I'll escalate your concerns about this to the team, see if I can get even a rough timeline estimate from them.

Thanks so much for your patience and understanding in this whole process, and I promise once we have any concrete information to share, we'll more than happily fill you in!

I appreciate your honesty :)

Hopefully it won't be much longer
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20-Dec-2018 14:46:26

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