Forums

Website - Account page

Quick find code: 278-279-213-66020833

MetalBeast
Mar Gold Premier Club Member 2018

MetalBeast

Posts: 43Bronze Posts by user Forum Profile RuneMetrics Profile
Hello, I hope this is the right section.

Looking at the picture:


I remember there was a list there? what happened to it? I used my laptop and my phone, MacBook pro and iPhone respectively, and still it didn't appear. Any ideas why this is happening?

thanks

NOTE: this thread was Community Led Technical Support. However, now it's moved to the correct place.

21-Jun-2018 01:51:20 - Last edited on 25-Nov-2018 20:22:14 by MetalBeast

Mod Lyon

Mod Lyon

Jagex Moderator Forum Profile Posts by user
We found that usage of this was particularly low, and due to the old nature of the page it was causing us some problems when we updated some parts of the page.

Hence, its been removed from the account settings page. Hopefully in the future we'll be able to replace this and we're in the process of moving things off this outdated page to be more mobile friendly etc.
Jagex Web Team

Twitter - @JagexLyon

21-Jun-2018 09:52:06

Louiellen

Louiellen

Forum Moderator Posts: 50,990Emerald Posts by user Forum Profile RuneMetrics Profile
While we are at this topic, Mod Lyon.

16:9 screens are the mainstream these days. Why is Runescape website stuck with the 4:3 aspect ratio?

21-Jun-2018 16:45:06 - Last edited on 21-Jun-2018 16:45:24 by Louiellen

Mod Lyon

Mod Lyon

Jagex Moderator Forum Profile Posts by user
Louiellen said:
While we are at this topic, Mod Lyon.

16:9 screens are the mainstream these days. Why is Runescape website stuck with the 4:3 aspect ratio?


Not sure its entirely on topic, but simply because the website hasn't further been updated to address modern screen sizes. Our latest iterations of the site design take this into account and anything we make going forward will be more accomodating.

Not as simple as "just stretch it out".
Jagex Web Team

Twitter - @JagexLyon

21-Jun-2018 18:53:01

Mexk
Aug
fmod Gold Premier Club Member
2006

Mexk

Forum Moderator Posts: 19,193Opal Posts by user Forum Profile RuneMetrics Profile
Thank you!
¸,.•
Mexk
•.,¸

Stand up for what is right, even if you stand alone
¨`'°«„¸¸„»°'
.............................
'°«„¸¸„»°'´¨

23-Jun-2018 01:32:34

Saudhu
Jun Member 2015

Saudhu

Posts: 1,022Mithril Posts by user Forum Profile RuneMetrics Profile
Glad to hear that a better page will be available some time in the future. I tried changing my password by accessing that page by phone, and absolutely nothing went the way it should have. A new and better page will mean that much more convenience for players to change their passwords regularly. Thanks! :) My Friends Chat is always open while I'm playing. No true Gamer is ever *proud* of winning by default. Helping others proves that you are a Real Champion inside as well as out. Stay Legit! :D
I was playing 07Scape back in '07. Seek for Wisdom.

19-Oct-2018 20:07:57

Mod Lyon

Mod Lyon

Jagex Moderator Forum Profile Posts by user
Saudhu said:
Glad to hear that a better page will be available some time in the future. I tried changing my password by accessing that page by phone, and absolutely nothing went the way it should have. A new and better page will mean that much more convenience for players to change their passwords regularly. Thanks! :)


Do you mean the Account Settings page, or /password

Because if its the latter, I'd be interested to know what about that page did not go right for you.
Jagex Web Team

Twitter - @JagexLyon

22-Oct-2018 08:57:42

Copyright
Jun Gold Premier Club Member 2013

Copyright

Posts: 4,270Adamant Posts by user Forum Profile RuneMetrics Profile
Louiellen said:
While we are at this topic, Mod Lyon.

16:9 screens are the mainstream these days. Why is Runescape website stuck with the 4:3 aspect ratio?


We're even further away from 16:9 support now (crying emoji).

@Mod Lyon
Why is there a vertical scroll bar on the "new" e-mail address and communications page?
Look at all that wasted screen real estate...

That's either someone's first ever attempt at a desktop/mobile site, or the developer forgot that they were viewing it on their vertically mounted monitor which is meant for coding and not previewing.
©

22-Oct-2018 22:27:40

Quick find code: 278-279-213-66020833Back to Top