Date of Birth PromptsThread is locked

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Mod Stevew

Mod Stevew

Jagex Moderator Forum Profile Posts by user
Some of our players have been asked to provide their date of birth to us via a secure log in to our website. I wanted to explain why this is happening.

We want to make sure that existing data we hold is accurate to meet our legal obligations and comply with the General Data Protection Regulation.

If you are prompted to enter your date of birth it is a ‘one off’ task and as soon as you’ve submitted it to us we’ll update our records and you won’t be prompted again.

If you submit an incorrect date of birth, follow the instructions in the Account & Age Requirements support article, and in particular the sub section titled "What can I do to re-enable my account"

We’d like to thank you for your understanding and cooperation.

03-May-2018 13:48:40 - Last edited on 17-May-2018 11:51:03 by Mod Stevew

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