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2-Step VerificationThread is locked

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Mod Lyon

Mod Lyon

Jagex Moderator Forum Profile Posts by user
I think we're all talking about two different pages here, one being here and another being the hosted Support Centre article.

As a web team, there is only so much we can do to encourage proper security - if we keep shoving it in people's faces they certainly don't appreciate that and become frustrated. See "why does this X not stop them permanently?!?" when we provide special offers on promotions ingame.

If someone doesn't want something, its not their problem until its our problem. We're looking at improving the Authenticator process in the near future for mobile users, so perhaps a refresh of that page will help.

Regardless, account security does remain the responsibility of the player.

Thanks,
Mod Lyon
Jagex Web Team

Twitter - @JagexLyon

23-Apr-2018 09:13:36

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