This my third month paying for RS membership I know my membership has been updated however my loyalty points remain the same. The first two months I got the points now it has become an issue and I have received none I could really use them as I want to acquire my aurasThank you
I can confirm that you have received all Loyalty points to date, and the next instalment will be with you on the 12th April! Loyalty Points are always added on the same day each month, unless your membership lapses!
Hi Mod Luce, So I also recently experienced an issue similar to this, I haven't received loyalty points for a month now and my subscription renewed already and took the payment out of my card. Is there any particular reason why this could of happened
Hey Mod Loopey, I checked out that link, and actually realized that when I go to my account on solomons store it claims the next loyalty points payout is in 0 days and I have membership, so that makes no sense. Thank you for your time and attention Mod Loopey.
Hey there, im actually having the exact same problem where ive been waiting for them & i checked account & it says the next loyalty points payout is in 0 days and I have membership also. I also sent an email regarding this matter a week ago & still no reply. Hope to hear back soon. Many Thanks, Kaedi.
I'm having the exact same problem, where in Solomon's Store at My account it's saying the next rollout is 0 days, yet I haven't recieved my loyalty points. I still have membership for a good extra 16 days, so not sure why I don't have it yet. Please help!
@ Shivu - If you still have not received your loyalty points, see the Didn't receive my Loyalty Points article in the Support Centre. If that doesn't help you pinpoint the issue, you can use the "Contact Us" button at the bottom of the article to send in a support ticket.