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Treasure Hunter bug?

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Linkmasta
Jul Member 2013

Linkmasta

Posts: 929Gold Posts by user Forum Profile RuneMetrics Profile
I relobbyed to get my daily challenge and my two daily TH keys. I used both of them and it says I still have one key left to use. I'm confused by this because this happened yesterday and I thought it was just because of the Count Check event going on but it happened again today so now I'm afraid to use the extra key due to getting banned for bug abuse. I dont know what to do.

*Edit* No I didnt get one from a quest or daily challenge because I havent done my daily or any dailies for that matter. It only stayed at one when I had used the last daily one I was given.

Help please.
I am Link.
"The Hero of Time and Waker of the Winds"

10-Oct-2017 02:15:44

Transcendent
Jun Gold Premier Club Member 2010

Transcendent

Posts: 35,283Sapphire Posts by user Forum Profile RuneMetrics Profile
Its easy to check if the keys are daily, earned, or bought by hovering your mouse over the keys in Treasure Hunter.

Its possible you have an earned key you didn't realize you had.
Hi.

10-Oct-2017 18:54:26

Linkmasta
Jul Member 2013

Linkmasta

Posts: 929Gold Posts by user Forum Profile RuneMetrics Profile
Jakeup07 said:
Just report it as a bug. Are you sure you didn't have an extra key from other activities and forgot about it?


I hovered over the number of keys I have and it says daily 1 so I'm assuming its a bug and yes I did report it. I was just curious if this was happening to anyone else. :/
I am Link.
"The Hero of Time and Waker of the Winds"

10-Oct-2017 22:13:45 - Last edited on 10-Oct-2017 22:14:42 by Linkmasta

Linkmasta
Jul Member 2013

Linkmasta

Posts: 929Gold Posts by user Forum Profile RuneMetrics Profile
Transcendent said:
Its easy to check if the keys are daily, earned, or bought by hovering your mouse over the keys in Treasure Hunter.

Its possible you have an earned key you didn't realize you had.


It says daily so its definitely not from any of the things I mentioned it was could have been from. I reported it but I was just curious if anyone else had the same issue as me.
I am Link.
"The Hero of Time and Waker of the Winds"

10-Oct-2017 22:17:06

Tango Fox

Tango Fox

Posts: 32Bronze Posts by user Forum Profile RuneMetrics Profile
Do you use the authenticator or have a bank pin on your account? If you have either of those you will get an extra key each day (or 2 extra keys if you have both). Doubt this is a bug, just something from the current promotion.

11-Oct-2017 02:05:31

Jeremy C
Jun Member 2008

Jeremy C

Posts: 15,386Opal Posts by user Forum Profile RuneMetrics Profile
Hmm, I noticed the same thing on my account and they're allocated as daily keys:


Note: this screenshot was just taken today.

I submitted a bug report, too, and only used two of my keys for today. One possible explanation is that the system is catching up for days during the promotion that I did not log in. Did you also miss a couple of days during the promotion, Link?
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@RS_Jeremy_C

11-Oct-2017 04:04:37

Jeremy C
Jun Member 2008

Jeremy C

Posts: 15,386Opal Posts by user Forum Profile RuneMetrics Profile
Tango Fox said:
Do you use the authenticator or have a bank pin on your account? If you have either of those you will get an extra key each day (or 2 extra keys if you have both). Doubt this is a bug, just something from the current promotion.

Customer Support week ended after Sunday, so (to my knowledge) we shouldn't be receiving extra keys at this point.
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@RS_Jeremy_C

11-Oct-2017 04:07:11

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