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Didn't receive umbral chests?

Quick find code: 366-367-886-66109858

Life Is Turd
Feb Gold Premier Club Member 2011

Life Is Turd

Posts: 90Iron Posts by user Forum Profile RuneMetrics Profile
So I'm linked with twitch on my account, I claimed the twitch reward and didn't receive the chests.

Where should I be in contact for this? Couldn't find correct ticket on customer support page.

ty :)

09-Jul-2019 18:26:29

Juicy Soup
Sep Gold Premier Club Member 2018

Juicy Soup

Posts: 5,764Rune Posts by user Forum Profile RuneMetrics Profile
It was confusing.

You have to claim it on the Twitch website first and then you have to claim it again on the Runescape Website.

If you look at the instructions it provides a link to the part of the Runescape website to go to. The page is weird and it says something like "claim your reward" but it does not look like something you would normally click on.

Hope this helps. If I didn't make sense I can try to clarify.
Juicy Soup

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11-Jul-2019 08:43:30

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