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Banned for Macro. need help.Thread is locked

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Asahel Frost

Asahel Frost

Posts: 13,671Opal Posts by user Forum Profile RuneMetrics Profile
Hi ye ole nix
Nixeos said:
i had sent in an appeal about a week after my ban
Did you get a reply to that ban appeal? If so, was the appeal denied?
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06-Aug-2019 17:28:26 - Last edited on 06-Aug-2019 17:29:18 by Asahel Frost

Asahel Frost

Asahel Frost

Posts: 13,671Opal Posts by user Forum Profile RuneMetrics Profile
Ye ole nix, spamming the forums and Twitter isn't going to change anything.

Let me spell it out for you.

First of all, you do not own the account. Jagex do. They grant you a licence to use the account as long as you comply with the terms and conditions. If you fail to comply with the terms and conditions, then the licence is revoked, and you may no longer use the account.

The Runescape terms & conditions clearly state that the account's creator is responsible for keeping the account's login details secure, and is therefore accountable for all activity on the account, regardless of who is in control of the account. As soon as the login details fall into the hands of a hijacker, the creator of the account is in breach of the T&Cs.

Despite this, Jagex do provide a ban appeal process, and if they find clear evidence that the account was hijacked at the time of the macroing then the will unban it.

But there does have to be clear evidence. If there's any doubt, then the T&Cs apply and the account remains banned.
Glad to be of service :) (Powered by GPP™ - Share and Enjoy!)
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06-Aug-2019 22:25:53 - Last edited on 06-Aug-2019 22:27:31 by Asahel Frost

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