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Really?

Quick find code: 408-409-284-66113108

Asahel Frost

Asahel Frost

Posts: 13,786Opal Posts by user Forum Profile RuneMetrics Profile
Hi TribridVoid.

The email you shared the screenshot of is a fake email not sent by Jagex. Do not click any links in the email.

Please secure your PC, email and Runescape accounts using the advice here:
Security
Keeping your email secure

Have you checked the Account Status section of the website Account page to see if the account is really banned? There's a link to the Account page top right of this page.

PS
You include an imgur image like this:
[imgur src=YFS2TSW.png]
Right click the image in imgur, and select "Display in a new tab" to get the image file name.
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28-Jul-2019 12:00:45 - Last edited on 28-Jul-2019 12:09:31 by Asahel Frost

Asahel Frost

Asahel Frost

Posts: 13,786Opal Posts by user Forum Profile RuneMetrics Profile
Ban appeals are taking a few days at the moment, though it could be up to 14 days.

You will get an email and a message to the Runescape account's message centre inbox.
Glad to be of service :) (Powered by GPP™ - Share and Enjoy!)
Official Community Helper (Info)
Twitter: @JagexHelpFrost
FC: SilverScaper

28-Jul-2019 12:31:39

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