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Banning my account

Quick find code: 408-409-478-66114147

digiulian

digiulian

Posts: 3Bronze Posts by user Forum Profile RuneMetrics Profile
I have just recently been banned for "microing on my account". What does that even mean? Ive been playing on this account for a hot minute working my butt off to lvl up my account. How can you ask people to invest in the game and then ban them. I've played RuneScape forever and with the mobile app finally have the ability to play again and it's like a spit int he face. Is Moble considered microing? Digiulian

02-Aug-2019 17:47:56

Asahel Frost
Dec Member 2007

Asahel Frost

Posts: 13,659Opal Posts by user Forum Profile RuneMetrics Profile
Hi digiulian

I've moved your thread to the Community Led Account Help forum where it will be easier to get you the advice you need.

Is it a temporary or permanent ban?

Please secure your PC, phone, email and Runescape accounts using the advice here, just in case:
Security
Keeping your email secure

For information about the ban, and the ban appeal process, see this support page:
Account Bans
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Official Community Helper (Info)
Twitter: @JagexHelpFrost
FC: SilverScaper

02-Aug-2019 18:25:25

digiulian

digiulian

Posts: 3Bronze Posts by user Forum Profile RuneMetrics Profile
It says permanent but I don't understand. I only play on my phone while I'm at work. Which I've been doing fletching the last few days but I have been talking and going and doing other stuff to like at most I feltched for 2 hours if that in one setting. It's really depressing because I've worked so hard on this account. Is it because I was doing fletching so much? I mean it's easy to do while I work and doesn't require constant attention Digiulian

02-Aug-2019 19:34:12

digiulian

digiulian

Posts: 3Bronze Posts by user Forum Profile RuneMetrics Profile
It says permanent but I don't understand. I only play on my phone while I'm at work. Which I've been doing fletching the last few days but I have been talking and going and doing other stuff to like at most I feltched for 2 hours if that in one setting. It's really depressing because I've worked so hard on this account. Is it because I was doing fletching so much? I mean it's easy to do while I work and doesn't require constant attention Digiulian

02-Aug-2019 19:34:14

Asahel Frost
Dec Member 2007

Asahel Frost

Posts: 13,659Opal Posts by user Forum Profile RuneMetrics Profile
You can appeal a macroing ban via the Account Bans support page that I linked.

Make sure your PC & email account(s) are secure first in case your Runescape account was hijacked.
Glad to be of service :) (Powered by GPP™ - Share and Enjoy!)
Official Community Helper (Info)
Twitter: @JagexHelpFrost
FC: SilverScaper

02-Aug-2019 20:23:59

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