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Account Banned- 8urg

Quick find code: 408-409-671-66111432

Asahel Frost

Asahel Frost

Posts: 13,675Opal Posts by user Forum Profile RuneMetrics Profile
Hi 49polar2097.

First of all, please secure your PC, email and Runescape accounts using this advice:
Securing your computer and account
Keeping your email secure

If the email received had a 'Cancel' option then it is definitely a fake email not sent by Jagex. Jagex emails do not have a cancel option. Please see these pages for more advice on recognising phishing emails and websites:
Is this a Jagex email? [Info]
Phishing websites and suspicious emails

If you've already appealed the ban, and the appeal was denied then I'm afraid they won't look at it again and won't respond to further ban appeals for that account. There has to be clear evidence that the account was hijacked before they will unban it. More information here:
Account Bans
Glad to be of service :) (Powered by GPP™ - Share and Enjoy!)
Official Community Helper (Info)
Twitter: @JagexHelpFrost
FC: SilverScaper

18-Jul-2019 15:50:54

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