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Account been hacked and banned

Quick find code: 408-409-779-66113147

Asahel Frost

Asahel Frost

Posts: 13,683Opal Posts by user Forum Profile RuneMetrics Profile
Hi WhiteXmenace.

First of all, please secure your PC, email and Runescape accounts using the advice here:
Security
Keeping your email secure

Ban appeals are taking a few days at the moment, though it may be as long as 14 days. You will get an email, and a message to the Runescape account's message centre inbox.

What's the reason given for the ban?
Glad to be of service :) (Powered by GPP™ - Share and Enjoy!)
Official Community Helper (Info)
Twitter: @JagexHelpFrost
FC: SilverScaper

28-Jul-2019 16:33:02 - Last edited on 28-Jul-2019 16:33:19 by Asahel Frost

Asahel Frost

Asahel Frost

Posts: 13,683Opal Posts by user Forum Profile RuneMetrics Profile
You can appeal a macroing ban, so make sure your PC & email account(s) are secure, and wait for the reply to your ban appeal. If there is clear evidence stored on the account showing it was hijacked at the time of the macroing, it will be unbanned. Glad to be of service :) (Powered by GPP™ - Share and Enjoy!)
Official Community Helper (Info)
Twitter: @JagexHelpFrost
FC: SilverScaper

28-Jul-2019 16:52:48

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