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Premier Club 2019 FAQ

Quick find code: 294-295-393-66060549

Pippyspot

Pippyspot

Posts: 75,376Emerald Posts by user Forum Profile RuneMetrics Profile
Sallehin said:
Hi there,

I raised an issue to billing support inidcating that I applied for this Premier Gold Club on the wrong account and request for the membership to be transfered over to the right one. I've still not gotten a reply. Will they be in touch with me anytime soon or within 48 hours prior to when I raised the issue as stated?

Just wondering cause every minute counts and I need assurance that the transfer would fall through smoothly. I have yet to even access members prior to purchase because it was bought on this account (wrong account).

Thanks in advance.


Hey
Sallehin
^_^

They usually reply back within 48 hours, although it can sometimes take up to 72 hours if they're busy. If you haven't heard back after this time, I'd send in a new payment support ticket :)
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01-Jan-2019 21:52:55

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