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Summer Sizzler - Frozen Lamps

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Mod Kalaya

Mod Kalaya

Jagex Moderator Forum Profile Posts by user
Hi all,

With today's Summer Sizzler promotion you may find that when freezing prizes through the "categories" tab and checking the "unfreeze prismatic rewards", your bright lamps are still frozen. This is a bug we're aware of.



As this is fairly complex to correct it is not something that we'll be able to hotfix, so you should ensure that if you've frozen all of one category with hearts of ice and still wish to get bright lamps, you manually check that all bright lamps are not frozen. This is for the duration of the promotion, up until Monday midnight.

Apologies for the inconvenience with this - any questions let me know.

Thanks,
Mod Kalaya and the RS Live Events team
Mod Kalaya |
Zarosian
Product Manager | @JagexKalaya

28-Jun-2017 17:13:04 - Last edited on 28-Jun-2017 17:17:13 by Mod Kalaya

Jokku23

Jokku23

Posts: 30,989Sapphire Posts by user Forum Profile RuneMetrics Profile
Mod Kalaya said:
Apologies for the inconvenience with this - any questions let me know.

No problem 8)
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28-Jun-2017 18:01:31

Rossmallo

Rossmallo

Posts: 2,649Adamant Posts by user Forum Profile RuneMetrics Profile
What has been changed to make this happen?

I mean - This is just the same promo as several times before - How did a bug like this even occur?
Fullblown non-playing lurker since 26/06/17. May come back if both the devs and the MTX team get their bloody act together.

28-Jun-2017 18:48:56

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