Can’t remove authenticator

Quick find code: 408-409-108-66077983



Posts: 75,376Emerald Posts by user Forum Profile RuneMetrics Profile

If you are not receiving any emails from Jagex, it's likely that the hijacker has set their email on your account. To change the email to yours, and remove the authenticator they set up, you need to fully recover your account. To do this, click here, click 'Reset Password' and then click 'No' when asked if you recognise/know the email linked to your account

Once you've put in your recovery ticket, you should hear back within 24 hours :)

22-Jan-2019 23:39:55

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