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I keep getting emails !!

Quick find code: 408-409-352-66082704

Broken Arm 5
Oct Member 2018

Broken Arm 5

Posts: 119Iron Posts by user Forum Profile RuneMetrics Profile
Hi, Not sure if this is correct method. I keep getting spam emails from noreply@jagex.com
This definitely looks like spam mail however is very convincing. I can't find an easier way of contacting you.

Thanks,

Broken_arm_5

11-Feb-2019 13:21:31

Coral Short
Dec Member 2013

Coral Short

Posts: 4Bronze Posts by user Forum Profile RuneMetrics Profile
Hi, I too have got several of those messages now. I'd say that there are several red flags with those email texts. First, the greeting "Dear player". Official Jagex emails have your ingame name if I'm right. Second flag for me is that those messages came to my old email. Third, I know for sure that I myself have not gotten involved in any of the activities those messages claim. Fourth, I highly doubt Jagex is ever going to threaten someone with legal action without warning. And last, the link in the mail, while at first looking like a real rs domain, is not real. trying to access that link (on chrome) gave immediately a warning. I know, do not click any links in emails...

Ill add the mails I got so you can see what Im talking about.

11-Feb-2019 19:17:38

The contents of this message have been hidden

11-Feb-2019 19:19:23

The contents of this message have been hidden

11-Feb-2019 19:22:19

Coral Short
Dec Member 2013

Coral Short

Posts: 4Bronze Posts by user Forum Profile RuneMetrics Profile
continuation to the last mail...

"Please note: Due to a recent bug in our infraction system, some accounts may have received a void infraction. The majority of void infractions have been removed. We urge you to visit the appeal section to appeal any unjustified infractions received due to system errors.
Kind regards,
RuneScape Account Support

Copyright 1999 - 2019 Jagex Ltd. Jagex, RuneScape, FunOrb, War of Legends and Stellar Dawn are registered trademarks of Jagex Ltd in the United Kingdom and trademarks used in other countries of the world. By using our service you are agreeing to our Terms and Conditions and Privacy Policy."

11-Feb-2019 19:24:23

CM Nick

CM Nick

Local Moderator Posts: 1,905Mithril Posts by user Forum Profile RuneMetrics Profile
Hi Coral Short,

I've hidden those posts, as they contain the malicious URLs and players could easily visit those sites and have their accounts compromised.

As for the suspicious websites and emails - if you come across suspicious activity like this, in the future you can report it to:

tipoff@jagex.com or reportphishing@jagex.com

Even if you're not totally sure if it's legitimate or not, it's best to err on the side of safety.

Cheers!

11-Feb-2019 21:11:33

Ladyolake
Jan Gold Premier Club Member 2008

Ladyolake

Posts: 3,384Adamant Posts by user Forum Profile RuneMetrics Profile
Jagex never sends out emails about infractions. Those will be in your account
section.

Jagex also always put Dear" and display name" if you were to get an email it
would more than likely be about stats or things going on in game.. I get one a
month telling me my progress each month.

so anything sent to you by "jagex" i would ignore especially never ever
ever ( i cannot put enough evers here ) click a link.
The richest person is not who has the most. It is who Needs the least.

11-Feb-2019 23:03:47

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