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Runescape Email Update Issue

Quick find code: 14-15-538-66106179

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[#RUZZTSQV6]

[#RUZZTSQV6]

Posts: 10Bronze Posts by user Forum Profile RuneMetrics Profile
When i attempt to change my email i get a automated email from Runescape to my new email address i click confirm on the new email address then i try to log in with the new email it will not work but when i use my old email address i can log in :@

18-Jun-2019 00:59:09

[#RUZZTSQV6]

[#RUZZTSQV6]

Posts: 10Bronze Posts by user Forum Profile RuneMetrics Profile
i will just delete my account and give my money to league of legends and Magic the Gathering Arena it seems Jagex dont care about people who enjoy playing this game

18-Jun-2019 01:40:20 - Last edited on 18-Jun-2019 02:54:10 by [#RUZZTSQV6]

Hmm
Jan Gold Premier Club Member 2016

Hmm

Posts: 11,833Opal Posts by user Forum Profile RuneMetrics Profile
You can't change the login associated to your account, could you imagine if someone hacked your account, and not only changed your password, but made it impossible to even know what your account was called?

You're very much welcome to go spend your money on LoL and Magic. No one here is gonna miss you. Your problem can't be fixed, so go take your toxicity elsewhere. Jagex won't miss your $11 a month on their pile of literally millions in profit.

18-Jun-2019 02:00:14 - Last edited on 18-Jun-2019 02:01:39 by Hmm

[#RUZZTSQV6]

[#RUZZTSQV6]

Posts: 10Bronze Posts by user Forum Profile RuneMetrics Profile
What i was trying to say is i am trying to change my email on the account Runescape gives the option but it does not work HALP ME SOMEBODY

18-Jun-2019 02:41:57 - Last edited on 18-Jun-2019 03:00:59 by [#RUZZTSQV6]

Hmm
Jan Gold Premier Club Member 2016

Hmm

Posts: 11,833Opal Posts by user Forum Profile RuneMetrics Profile
I'm not being retarded.

You cannot change the username you sign in with.

You *can* change the contact address.

If my original email was hmm@gmail.co­m, and I change my contact address to hmm2@gmail.co­m, my login name remains hmm@gmail but all correspondence goes to hmm2 at gmail.

Many services work in this capacity, such as for example, Steam, which will also never let you change your log in identifier.

So again, take your toxicity elsewhere.

You will not get what you want just because you can type in all caps for it.

Edit: Also feel free to edit your messages to make me look like I'm flipping out here, I'll leave mine nice and in the open.

18-Jun-2019 02:54:01 - Last edited on 18-Jun-2019 02:55:26 by Hmm

[#RUZZTSQV6]

[#RUZZTSQV6]

Posts: 10Bronze Posts by user Forum Profile RuneMetrics Profile
What are you talking about dude i been talking about changing the email not the user name no need to be toxic about it dude i know you been playing longer than me but you should't have a elitist attitude about it

18-Jun-2019 02:54:53 - Last edited on 18-Jun-2019 02:56:01 by [#RUZZTSQV6]

Krystelle
May Member 2015

Krystelle

Posts: 9,647Rune Posts by user Forum Profile RuneMetrics Profile
So I assume you did the following:

1. Request to change old email.
2. A link was sent to your old email.
3. You clicked the link and it opened a page where you entered your new email.
4. Another link was sent to your new email for activation.
5. You checked your account and it was still the old email?
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18-Jun-2019 02:56:26

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