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Companion App

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Monkeymurf
Sep Member 2004

Monkeymurf

Posts: 813Gold Posts by user Forum Profile RuneMetrics Profile
I don't understand why support for the Companion App is being removed. I use it often to throw items into the Grand Exchange when I am out and about.

Runescape mobile is still in beta. Even though I have the mobile version it is very much unplayable on my phone. I can't even get past the loading screen without it crashing 90% of the time. This is not the time to be removing support for the Companion App.

24-Jan-2019 13:32:49

Kopaka
Nov Gold Premier Club Member 2017

Kopaka

Posts: 1,842Mithril Posts by user Forum Profile RuneMetrics Profile
I am not an expert in software development so maybe I am completely wrong here, but it seems to me that the Companion App has not received any updates in the whole time I've used it.

It seems rather trite to say that, "Maintaining the companion app requires time from our developers which we feel is better spent resolving other issues and developing new features on the road to release for RuneScape Mobile."

If sooo much time is spent on the RS Companion App, how come nothing has ever gotten better?

If I'm wrong and people can point out updates that did happen, then great, but otherwise it seems to me like just an excuse and not a real reason.

If they programmed the app so poorly that every time a GE price changes they have to go and manually update it for the RS Companion, then our devs are extremely incompetent. As far as I can tell the App should not need practically any maintenance. Maybe security updates, but those are generally done by the developers of Android and Java to my knowledge.

Anyway I will miss the Companion App as well. It has been a far better option than browsing the forum or wiki on my phone. I definitely don't have a powerful enough phone to run RS Mobile, either.

24-Jan-2019 15:42:20

UltiáStat
Dec Gold Premier Club Member 2016

UltiáStat

Posts: 67Iron Posts by user Forum Profile RuneMetrics Profile
The companion app has never been updated in a way where it supports multi app support nor new item icons most of the time. Keep it on the App Store until runescape 3 mobile releases. Allot of people like me use it for chatting and for ge trading when theyĺre not at a computer.

24-Jan-2019 17:55:11

Dilbert2001
Jun Gold Premier Club Member 2006

Dilbert2001

Posts: 8,262Rune Posts by user Forum Profile RuneMetrics Profile
It is the similar situation with maintaining RSC and Funorb probably.

There are government provisions that Jagex need to address to with their legacy software.

It may also be because RS3 Mobile is around the corner. :)

24-Jan-2019 18:05:22

TorukáMato

TorukáMato

Posts: 385Silver Posts by user Forum Profile RuneMetrics Profile
The companion app is extremely useful for myself and others who like to play Runescape, but do not live or work near a stationary computer.

Does anybody have any suggestions for how to contact Jagex to express a desire for the companion app to remain, even in a less supported form?

24-Jan-2019 18:09:15

Dilbert2001
Jun Gold Premier Club Member 2006

Dilbert2001

Posts: 8,262Rune Posts by user Forum Profile RuneMetrics Profile
TorukáMato said:
The companion app is extremely useful for myself and others who like to play Runescape, but do not live or work near a stationary computer.


But that's why Jagex make RS3 Mobile.

This removal of RS Companion today may have actually hinted on the arrival of RS3 Mobile very soon. Just be a little bit patient. :)

24-Jan-2019 18:13:42

Polaroid
Aug Member 2008

Polaroid

Posts: 2,624Adamant Posts by user Forum Profile RuneMetrics Profile
Theres not even an iOS mobile beta yet so doubt they will be releasing Rs3 Mobile anytime soon. Would be poor for them to release mobile app with no iOS support.

24-Jan-2019 21:45:17

Monkeymurf
Sep Member 2004

Monkeymurf

Posts: 813Gold Posts by user Forum Profile RuneMetrics Profile
Even if they are going to be releasing Runescape mobile soon. I don't feel like it is a good replacement for this app. RS mobile is a serious drain on data (tested on another device) if you are out and about and a lot of older devices cannot support it.

My phone isn't even that bad it can play most other apps and meets the minimum requirements stated but still can't handle it.

I am sure that Jagex can see the number of users on Companion app and can justify mothballing it, just disappointed all around.

24-Jan-2019 22:32:14

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