Forums

RuneScape Authenticator

Quick find code: 294-295-311-65405052

of 93
Mod William

Mod William

Jagex Moderator Forum Profile Posts by user

RuneScape Authenticator

We know how much your account means to you, and we want to help you keep it safe from unsavoury characters out there on the internet. That’s why we’ve launched the new RuneScape Authenticator.

Free and available to all RuneScape players, in the main game and on Old School, the RuneScape Authenticator is the new way to protect your account, giving it an additional layer of protection against unauthorised access.

So, how does it work?

Setting up the RuneScape Authenticator is quick and easy, and is done via our website.

Once it’s set up, the Authenticator uses a code generator app - such as Google Authenticator for Android, iOS, and Blackberry phones, or Microsoft Authenticator for Windows phones - to generate a six-digit code.

You will then need to enter this code, when prompted, as a second step each time you log in on a new PC.

Then, you can set your account to remember your computer for 30 days, if you wish.

The RuneScape Authenticator is ready and waiting to help you protect your account, so what are you waiting for? Get protected in just two minutes!

Any questions? Visit our FAQ.

The RuneScape Team

23-Jun-2014 14:34:58 - Last edited on 23-Jun-2014 14:45:58 by Mod William

Clumsybumsy
Apr Member 2019

Clumsybumsy

Posts: 477Silver Posts by user Forum Profile RuneMetrics Profile
I can't use this as I don't have a phone and don't have two computers, how am i supposed to trade on companion app now(Rs is not my life)
Lord Clumsy Dawn
; Overseer of
Death by Dawn
and proud owner of
28,211,619m Construction experience

982k Constr xp gained so far this month.

23-Jun-2014 14:40:17

DazBaek

DazBaek

Posts: 26Bronze Posts by user Forum Profile RuneMetrics Profile
Well how am i supposed to do this, if i dont have a Android or Ios phone etc. I dont have the new genre phones i have an old Phone where you can only call from. Why are you removing JAG? Now basically my account isnt safe because of this =/

23-Jun-2014 14:44:09

L0NE DRUID
Jan Gold Premier Club Member 2011

L0NE DRUID

Posts: 8,412Rune Posts by user Forum Profile RuneMetrics Profile
I just set up the authenticator myself but being a leader of a clan my members are concerned that they wont be able to use the system if they dont have a smartphone or something similar being able to download and scan the app.

In the BTS video Jagex said that they would be switching off the JAG later in the summer, but my question is whats going to happen to all of the people who use JAG currently and who dont have a smartphone? I agree with the idea of another level of security but removing JAG would leave many people without any form of extra security.

I cannot understand the logic in removing a system that has been working well and substituting it for this new system that only targets people with smartphones. Now unless Jagex will be integrating the authenticator features into a new version of JAG that allows you to use the existing system as well as the new system.

The JAG alternative should still be kept for people who dont have smartphones and the authenticator a alternative for those who have them and want their life a bit simpler.
A Jagex Verfied Community Helper
Leader of Zealmania
*
A Runescape player since 2005
|
@JagexHelpL0ne

Tech Issues? Click Me!

23-Jun-2014 14:44:27 - Last edited on 23-Jun-2014 14:45:32 by L0NE DRUID

Quick find code: 294-295-311-65405052Back to Top