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Upgrading Account

Quick find code: 408-409-964-66091215

CapinCaptain
Feb Member 2019

CapinCaptain

Posts: 2Bronze Posts by user Forum Profile RuneMetrics Profile
I can not find on the support page how to upgrade to Premium. If I go to the page to purchase and attempt to log in, it says incorrect password, but yet I use the same password to successfully log in to the game and when I came here. Assistance? Guidance? I WANT TO GIVE YOU MY MONEYS :):):):):):):):):):)

23-Mar-2019 01:33:04

Malua
May Member 2006

Malua

Posts: 30,779Sapphire Posts by user Forum Profile RuneMetrics Profile
Hi there
BacnSlayer


What kind of membership do you currently have?
Gold Premium is not available for sale currently unless you are currently on Bronze or Silver and want to upgrade.

Do you have a mobile based account or a pc based account?
If you have an iOS mobile based account, you may just have a Game Centre account which doesn't yet have a login/password.

Please post back with answers to the above so we can advise you.
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23-Mar-2019 06:44:24

CapinCaptain
Feb Member 2019

CapinCaptain

Posts: 2Bronze Posts by user Forum Profile RuneMetrics Profile
I'm not sure, it just says 3 Month Members Subscription. So not sure, maybe some guidance on where to look to find out type!

Also I play on both. RS3 on Computer and OSRS on Mobile

24-Mar-2019 05:20:11 - Last edited on 24-Mar-2019 05:20:44 by CapinCaptain

Malua
May Member 2006

Malua

Posts: 30,779Sapphire Posts by user Forum Profile RuneMetrics Profile
If you are on the standard subscription that renews three monthly, you won't be able to purchase a new Premier Club membership until it goes on sale again in late November.

The Bronze Premier Club is also a three month membership.
If you had Bronze you would have received the Bronze level extras:
* Premier Artefact
* 20,000 bonus Loyalty Points.
The payment page would also be showing you the option to upgrade to Silver or Gold Premier right now.

Re the logging in problem.
Try to access the payment part of the website from your pc, don't try from your mobile.
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24-Mar-2019 05:57:20

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