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Canceling subscription

Quick find code: 410-411-675-66097143

TheShorty212

TheShorty212

Posts: 1Bronze Posts by user Forum Profile RuneMetrics Profile
So im trying to cancel my subscription on osrs and it takes me to the billing website and tells me "If you are here to cancel your subscription to take advantage of a promotion, then don't worry, there is no need to cancel as we won't take another payment for your subscription until you have nearly run out of membership credit." But the problem is i want to cancel my subscription today not in 30 days when i forget and restart this cycle how do i cancel my subscription Today, right now.

24-Apr-2019 03:37:26

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24-Apr-2019 03:54:02

Applejuiceaj
Nov
fmod Member
2011

Applejuiceaj

Forum Moderator Posts: 42,235Sapphire Posts by user Forum Profile RuneMetrics Profile
You were on the right page - the text above that on the Agreement Management page will have indicated your current members subscription, when it started, and when it next rebills. On the very right, you will have seen a "Cancel" button and you can use that to cancel your subscription. Do note that while that will prevent you from being rebilled, you will still have the remainder of your membership to use.

To re-get to that page, you can follow these steps to get there:
- Use the "Account" button at the top of this page and log in.
- Click "Manage Subscription" on the right of the Account Management screen
- Select "Manage by Account" and re-log in.

Also moving this over to the Payment Support forum, in case you have any additional questions with cancelling your current membership subscription.

Emperor Dupe - Your post has nothing to do with the author's question nor does it answer it, and as such it has been removed as spam.

24-Apr-2019 04:17:26

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