Forums

Reporting Mobile CrashesThread is sticky

Quick find code: 429-430-5-65982982

of 18
GorbockOSRS
Oct Member 2018

GorbockOSRS

Posts: 3Bronze Posts by user Forum Profile RuneMetrics Profile
Device: Google Pixel
Playtime: 40 days (on mobile)

Crash after activity but not while standing still. In 50 hours it just began. I recently gained 55 theiving maybe that has a part.

23-Jan-2019 19:18:42

KACommie

KACommie

Posts: 1Bronze Posts by user Forum Profile RuneMetrics Profile
Device name: LG G6
Model Number: LG-H873
Location: Canada
Wifi: Yes
Cellular: LTE
Data Provider: Telus
OS: Android
OS version: 8.0.0

Playtime (Approx): 1 hour(?)
At the time of the crash I was: Attempting to buy a membership. Membership button does not work at any point.
Can it be reproduced?: Yes

Cheers,

29-Jan-2019 05:51:23

xSTR
Jan Gold Premier Club Member 2019

xSTR

Posts: 3Bronze Posts by user Forum Profile RuneMetrics Profile
Device name: LG Stylus 2+
Model Number: LGMS550
Location: US
Wifi: yes
Cellular: 4G
Data Provider: Metro PCS
OS: Android
OS version: 7.0

Playtime (Approx): 5min
At the time of the crash I was: switching between apps
Can it be reproduced?: yes

02-Feb-2019 18:15:52

Zenthrose

Zenthrose

Posts: 39Bronze Posts by user Forum Profile RuneMetrics Profile
Device name: Samsung Galaxy J3 Prime
Model Number: SM-J327T1
Location: Texas, USA
Wifi: yes
Cellular: 4G LTE
Data Provider: T-Mobile
OS: Android
OS version: 7.0

Playtime (Approx):anytime
At the time of the crash I was: I was trying to load the map and the app will freeze for a minute then crashes to the phone homescreen.
Can it be reproduced?: yes, everytime I click to load the map

04-Feb-2019 14:07:24

Benneyboy89
Dec Member 2018

Benneyboy89

Posts: 2Bronze Posts by user Forum Profile RuneMetrics Profile
Device name: Apple iPhone 7
Model Number: MKU92X/A
Location: Australia
Wifi: yes
Cellular: no sim
Data Provider: na
OS: iOS
OS version: iOS 12.1.2

Playtime (Approx): 2-3 hrs
At the time of the crash I was: returning to barrows to collect death pile and I tried to open the map to get my bearings game froze then restarted bumping to a different world cause in’s me to loose 2-3 mill worth of gp runes, armor and arrows
Can it be reproduced?: yes this has happened to me before but I wasn’t all that concerned as I was generally questing and not returning to a death location

06-Feb-2019 13:41:48

Decimus Rein
Nov Member 2018

Decimus Rein

Posts: 14Bronze Posts by user Forum Profile RuneMetrics Profile
Device name: I Phone 6s
Model Number: MKRF2LL/A1633
Location: United States
Wifi: No
Cellular: 4G/LTE
Data Provider: Cricket
OS: IOS
OS version: 12.1.3

Game won’t go beyond “Click to Play” screen. It works fine on WiFi, but trying to use mobile data to play always results in game freezing on the afore mentioned screen. I have also uninstalled and redownloaded with the same results.

12-Feb-2019 05:50:10 - Last edited on 12-Feb-2019 05:53:12 by Decimus Rein

Zaynes Noob
Feb Member 2019

Zaynes Noob

Posts: 2Bronze Posts by user Forum Profile RuneMetrics Profile
Device name: iPad Pro 9.7”
Model Number: MYL2CL/A
Location: Canada
Wifi: Yes
Cellular: No
Data Provider: N/A
OS: iOS
OS version: 12.1.4

Playtime (Approx): 30 minutes
At the time of the crash I was: Attempting to open the world map
Can it be reproduced?: Yes

14-Feb-2019 16:12:16

Quick find code: 429-430-5-65982982Back to Top