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Reporting Content issues

Quick find code: 435-436-2-66051323

of 14

Oct

2009

Emil

Posts: 4,060Adamant Posts by user Forum Profile RuneMetrics Profile

Device name: Samsung Galaxy A8
Model Number: SM-A530F/DS
Location: Sweden
Wifi: 4G/Wifi
Cellular:
Data Provider:
OS: Android
OS version: 8.0.0

Playtime (Approx): lots!
What is the issue?: Impossible to use on mobile. I tap and hold to get the options. Choose quick chat. Then I cannot search since I do not key keyboard up. I got keyboard up once but that was before the options was available.
Also. The menu appears underneath the chat. That is you cannot filter chat, swap between social and normal etc.
Where is the issue?: Quick chat
Does restarting the client fix the issue?: No. Clan leader of DreamTeam - A Swedish RS Clan

15-Jan-2019 15:20:34

Jun

2005

Lady�Vicster

Posts: 1,286Mithril Posts by user Forum Profile RuneMetrics Profile

Device name: Samsung J5 (2016 edition)
Model Number: SM-J510F*
Location: United Kingdom
Wifi: Yes, always
Cellular: 4G (Don't use for this)
Data Provider: Virgin Media
OS: Android
OS version: 7.1.1

Playtime (Approx): A couple of hours (partly due to this bug)
What is the issue?: Invisible player character and NPCs
Where is the issue?: Everywhere! These models refuse to display at all, regardless of whether or not I let things load first before logging in. (At first I thought this might have been the issue but it would appear not.)
Does restarting the client fix the issue?: Nope.

(Note: Graphics settings are set to minimum.) Re-maxed following invention on 22/05/16, 120 Invention achieved 21/03/17
Owner of Bubbles (108), Crabbe (108), Ralph (114), Sparky (111), Flo (101), Morty (116), Shamini (103).

MQC First Obtained: 24/3/2016

19-Jan-2019 23:05:09

Jan

2019

MVP�Brave

Posts: 10Bronze Posts by user Forum Profile RuneMetrics Profile

Device name:K20 plus
Model number:-
Location: United States
Wifi:No
Cellular:4G
Data provider:MetroPcs&Verizon
O*:Android
OS Version:7.0

Playtime:around 2 hours
What is the issue?:So i log in and my graphics are ok but you cant see the npc's or other players as well as items in your backpack/a few other things and i dont know of any way to fix it on my end have tried reducing the graphics to the lowest and nothing seems to work i also noticed that when you have multiple numbered items such as the geodes the numbers are very blury or not legible.
Where is the issue:backpack,bank,graphics
Does restarting the client fix the issue?:No

20-Jan-2019 18:19:27

Oct

2009

Emil

Posts: 4,060Adamant Posts by user Forum Profile RuneMetrics Profile

Device name: Samsung Galaxy A8
Model Number: SM-A530F/DS
Location: Sweden
Wifi: 4G/Wifi
Cellular:
Data Provider:
OS: Android
OS version: 8.0.0

Playtime (Approx): lots!I
What is the issue?: since update it is no longer possible to use the ability bar. tap but no response. Tried both surge and cryatallise
here is the issue?:ability bar
Does restarting the client fix the issue?: No. Clan leader of DreamTeam - A Swedish RS Clan

28-Jan-2019 15:28:41

Jun

2018

Duckobi

Posts: 12Bronze Posts by user Forum Profile RuneMetrics Profile

Mobile forces legacy icons in the minimap and has no option to change them to rs3 to match the rest of the interface. Logging in on desktop has the icons set to legacy to accommodate. Small but annoying and needs fixing.

28-Jan-2019 21:56:13

Jul

2011

B8r

Posts: 40Bronze Posts by user Forum Profile RuneMetrics Profile

The reporting option in chat needs another check.
In trying to respond to a quick chat message, I fat fingered it and accidentally reported a random player. I don't even know what I reported him for. I wasn't trying to report anyone. Just trying to quick reply. Touch screen can be dangerous.

29-Jan-2019 11:21:13

Oct

2009

Emil

Posts: 4,060Adamant Posts by user Forum Profile RuneMetrics Profile

Device name: Samsung Galaxy A8
Model Number: SM-A530F/DS
Location: Sweden
Wifi: 4G/Wifi
Cellular:
Data Provider:
OS: Android
OS version: 8.0.0

Playtime (Approx): lots!
What is the issue?: first letter always disappear when you first hit " message %name%" and then start to type. Solve by hitting the letter again. However. I use auto correct. So if I type "hello" that displays ello. If I type "hhello" that will still be "ello" since auto correct makes it "hello" with h invisible.
And. By swiping between languages. In my case Swedish and English dictionary that cancel the message. Also removing all letters will cancel.
Where is the issue?: Chat
Does restarting the client fix the issue?: No. Clan leader of DreamTeam - A Swedish RS Clan

03-Feb-2019 11:11:38

May

2017

Ah�Beng

Posts: 10Bronze Posts by user Forum Profile RuneMetrics Profile

Device name: Sony Xperia Z3
Model Number: D6653
Location: Malaysia
Wifi: 100 MBPS
Cellular: 5MBPS (Approx)
Data Provider: DiGi Malaysia
OS: Marshmallow
OS version: 6.0.0

Playtime (Approx): Days
What is the issue?: Invisible players and NPCs, they seemed to be not loaded well. It makes it difficult for the players to do their tasks in RuneScape. This issue has been going on for months, since November! Please help us dear Mods, I love the beta, but please do help fix this bug. It makes the game unplayable from our phones.

Where is the issue?: EVERYWHERE in the GAME
Does restarting the client fix the issue?:

03-Feb-2019 11:59:58

Jul

2015

HyenaWare

Posts: 7Bronze Posts by user Forum Profile RuneMetrics Profile

Device name: galaxy
Model Number: s7
Location: USA
Wifi: yes
Cellular: 4g
Data Provider: Verizon
OS: android
OS version: unknown

While doing agility every time a cut scene of the action happens my keyboard automatically opens.

The second action bar does not allow options to be selected on the left side. Occured after the switch side option was introduced. When using the switch side option it will activate the original button ie second line down left most button each side. Right surge left soul split surge does not work and when using the swap option to try to use surge it will still activate soul split.

04-Feb-2019 08:41:09

May

2018

Duke�Dom

Posts: 203Silver Posts by user Forum Profile RuneMetrics Profile

We need a magic tab or button!!

I was unable to enchant a dstone amulet on mobile

06-Feb-2019 12:26:20

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