Locked Out - Authenticator

Quick find code: 435-436-491-66077197

Dec Member 2018


Posts: 1Bronze Posts by user Forum Profile RuneMetrics Profile
I never linked my email address to my mobile account. Authenticator is asking for a PIN, but I never set up the Authenticator. Can't disable Authenticator because I never linked my email address. I checked the email address on my online profile and the email address isn't mine. It's from qq.*** .

19-Jan-2019 18:24:34

Mod Asherz

Mod Asherz

Jagex Moderator Forum Profile Posts by user
You might want to head to our Support page and raise a ticket about your account being Hi-jacked.
Mod Asherz

I am Death the myth and the legend!

21-Jan-2019 10:43:30

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