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Reporting Mobile CrashesThread is sticky

Quick find code: 435-436-1-66051322

Mod Shauny

Mod Shauny

Jagex Moderator Forum Profile Posts by user
Hey all,

While playing the RuneScape mobile test, you may experience instabilities and crashes. To help us accurately reproduce and promptly fix these issues please report using the template below as a guide.

Here's an example:
Original message details are unavailable.

What is a crash?

A crash is when a program or application suddenly stops working and exits.

What is a freeze?

A freeze is when a program or application suddenly stops working as their processes can no longer run.

Example template

Device name: Samsung Galaxy S7 Edge
Model Number: SM-G935F
Location: United Kingdom
Wifi: Yes
Cellular: 4G
Data Provider: Three
OS: Android
OS version: 7.0

Playtime (Approx): 50 minutes
At the time of the crash I was: Cutting vines in the Jadinko lair, I had just placed a curly root on a fire.
Can it be reproduced?: Yes


Reporting Template


Copy & paste into your post, and then complete as per the example above.


Device name:
Model Number:
Location:
Wifi:
Cellular:
Data Provider:
OS:
OS version:

Playtime (Approx):
At the time of the crash I was:
Can it be reproduced?:

Thank you!
Mod Shauny - RuneScape Community Management - Goebies! - @JagexShauny
I love Clans!

08-Oct-2018 11:39:09 - Last edited on 08-Oct-2018 13:25:49 by Mod Skelitor

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