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Mod River

Mod River

Jagex Moderator Forum Profile Posts by user
2018 was an incredible year for Player Support! To celebrate we’re sharing how we’ve spent nearly 75,000 hours across the year helping our RuneScape and Old School players! Come and check it out!
Mod River | Player Experience Champion

08-Jan-2019 16:51:55

Blackwing
Nov Member 2012

Blackwing

Posts: 38,565Sapphire Posts by user Forum Profile RuneMetrics Profile
Okay, so um... does all this data have any practical use to us (players)?

Don't me wrong, the data is laid out quite pretty, but it feels to me like the presentation is wasted. Why does the customer support provide stats like this, but the rest of Jagex is just mostly silent about their data? A while back we got a data livestream, but it was basically a dump of data, not really organized very well. And then there's the data that's completely missing, for example Treasure Hunter probabilities.

Just saying, you could make use of this kind of presentation with other kinds of data. > )
The Runescape Witcher
|| "There's the truth of time and the truth of legend..."

08-Jan-2019 17:44:44

Shiavui

Shiavui

Posts: 50,000Emerald Posts by user Forum Profile RuneMetrics Profile
Nice stats, good presentation.

It does show that a large portion of players still use this website. So maybe it will be updated in the future. Since it is very out of date.

08-Jan-2019 17:49:33

Mod River

Mod River

Jagex Moderator Forum Profile Posts by user
Axiomatic said:
Mod River said:
To celebrate we’re sharing how we’ve spent nearly 75,000 hours across the year helping our RuneScape and Old School players!


So you've spent ~8.5 years' time helping players in a single year? Not sure how things work there but I've gotta say that's impressive.


We have more than 1 person working at a time ;)
Mod River | Player Experience Champion

09-Jan-2019 08:31:30

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