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Access to Late Fathers Account

Quick find code: 408-409-362-66115133

Runch

Runch

Posts: 198Iron Posts by user Forum Profile RuneMetrics Profile
Hi there

I started playing Runescape in around 2006, my father also played and was a very dedicated player, much more than me. Unfortunately he passed away in May last year. I tried accessing his account but it seems to be locked?

His accounts registered email address/other email addresses have been closed down. So there is no way to try and recover his account from there.

Is there any other way I can recover the account? I obviously have details of his finances/estate so can look into billing etc if needed.

Can a moderator maybe help me with this?

Any help is much appreciated.

James

08-Aug-2019 10:34:20

Ladyolake
Jan Gold Premier Club Member 2008

Ladyolake

Posts: 4,022Adamant Posts by user Forum Profile RuneMetrics Profile
First of all let me say I am very sorry for your loss.

Next I will say an account can only be recovered and used by the person that
made the account. So no, you wont be able to get his account.

Last, this is community led account help. No one in here work at Jagex,
although they do post sometime.

I have seen people ask same question as you have asked and the answer
is always same. Only the original creator can access this account and
since he is passed the account will remain dormant.

Again sorry for your loss.
The richest person is not who has the most. It is who Needs the least.

08-Aug-2019 10:44:10

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