Forums

Account not showing membershipThread is locked

Quick find code: 410-411-483-65949334

Akishi

Akishi

Posts: 4Bronze Posts by user Forum Profile RuneMetrics Profile
I bought membership yesterday and it was understood that it applies for both RS3 and OSRS I only use my OSRS part and when I login to check my account in the RS website it says I have membership till 10/14 but when I use my login (same email and password as the one in the RS website) on the OSRS client my character does not have membership access, I lost 1 day of membership already and I already tried sending a ticket already and have not gotten any back. It is the same login so I don't understand what is the problem. Help!

14-Sep-2017 17:16:29

Akishi

Akishi

Posts: 4Bronze Posts by user Forum Profile RuneMetrics Profile
Hello yes I found the problem, auto correct changed my membership email when I bought it for my main account to my other noob account. Can I still just swap them around? I don't play that account at all

14-Sep-2017 19:04:44

Malua
May Member 2006

Malua

Posts: 31,478Sapphire Posts by user Forum Profile RuneMetrics Profile
Hey
Akishi
,

I'm one of the official Community Helpers. I've moved your thread from the Community Led Account Help forum into the Community Led Payment Support forum. As your thread is regarding a payment issue it is better suited here.

To get the membership transferred, go to the Transferring membership between accounts support page and use the 'Contact Us' button to get to a message form.
Forum Community Helper -
Information about the Community Helper Team

14-Sep-2017 23:29:20

Combatboy97

Combatboy97

Posts: 2Bronze Posts by user Forum Profile RuneMetrics Profile
I bought membership for 1 month on my account with the paysafecard. I payed but didn't get the membership, can't login on a membership old school world. When I try to use the code again it says I already have used the code. How can this be fixed? Because I already paid but didn't get anything. Just doing my thing *

31-May-2018 17:07:18 - Last edited on 31-May-2018 17:08:00 by Combatboy97

The contents of this message have been hidden

01-Jun-2018 03:04:51

Quick find code: 410-411-483-65949334Back to Top