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Odd banThread is locked

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Jertharold
Apr Member 2018

Jertharold

Posts: 58Iron Posts by user Forum Profile RuneMetrics Profile
I have been out of town for the last 2 weeks ( i can provide my works form of clocking in and out on a phone app if needed to establish location). Since joining OSRS i have played this account and enjoyed almost every second (RC im looking at you..). That being said after trying to log into my alt account today (9th of february 2019) it is PERMA banned. The only information is that it was using macros and was banned in the middle of the week while i was out of town.

I AM MORE INTERESTED IN DETAILS HERE. if the account was logged in during the week it could be that that email is compromised and i would really appreciate knowing this information.

"Evidence":
Account banned for macroing in OldSchool. Our macro detection system has been monitoring your account closely and has detected that you are using illegal 3rd party software which violates the rules of the game and breaches your terms of service with Jagex. Our team have reviewed the evidence and can confirm that you were using illegal botting software. Jagex are able to accurately detect all illegal 3rd party software and any promises from their makers about being 'totally undetectable' or 'no ban guaranteed' are inaccurate. As such your account has been permanently removed from game. Please take this time to familiarise yourself with the rules should you wish to create another account.

The most i have ever done is run potions to myself ( i will buy a camera and film myself doing it if evidence is needed) or splash on a mob. Last i was aware splashing was not a perma ban offense.

Jagex i IMPLORE you respond so that i might secure that email. I have had it since email was a thing and would rather keep it around.

09-Feb-2019 05:08:14

Skod River
Nov Member 2009

Skod River

Posts: 6,002Rune Posts by user Forum Profile RuneMetrics Profile
Well if you did not do it , then should you really suspect that your own security has a gap some where.

Are your email not protected with 2fa ?

If No , then could that have been the problem , since the email for our accounts are the front door key.
If Yes, then do you need to look into everything you have pulled down and i mean everything.

Jagex will not share what evidence they got about your account , since that can be used by Bot makers to improve their scripts , so they will be harder to detect.
Clan : Order Of Adventurers

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09-Feb-2019 08:56:52

Jertharold
Apr Member 2018

Jertharold

Posts: 58Iron Posts by user Forum Profile RuneMetrics Profile
That is a fair point. I have taken steps changing passwords and further security on my email. This was just very rattling to me since i have never been banned before and the fact that it was an immediate perma ban hit me fairly hard.

09-Feb-2019 09:54:42

Ms Toxicity
Jul
fmod Gold Premier Club Member
2004

Ms Toxicity

Forum Moderator Posts: 75,485Emerald Posts by user Forum Profile RuneMetrics Profile
Jertharold, permanent bans are only given to players, who have breached the Rules of RuneScape. A lengthy investigation is undertaken, before the ban is awarded. Therefore, it may be days, weeks or even a month, before the ban is activated.

I appreciate that you are upset by this but there is no action that can be taken, here in the forums or via social media. I recommend that you check out the Account Bans page of the Support Centre. You are welcome to continue playing on your other accounts.

Sadly, as there is nothing more that can be done, this thread is now closed. Please do not recreate this thread.

09-Feb-2019 10:31:31

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