Quick find code: 408-409-383-66088074

Sep Member 2018


Posts: 1Bronze Posts by user Forum Profile RuneMetrics Profile
I was watching a developer Q&A just a minute ago in it was some promo link so i did it and logged into the promo site (yes i realize that it was probably fake now) After i logged back into the game I no longer have my 3m somthing gold and no longer my 141 rubies i bought. Is there anything that can be done or am i SOL? on OSRS

07-Mar-2019 02:17:33 - Last edited on 07-Mar-2019 02:26:29 by Fathrindor

Jan Member 2019


Posts: 165Iron Posts by user Forum Profile RuneMetrics Profile
Hi Fathrindor,

Unfortunately, there's nothing you can do about your lost items. Here's Jagex's stance on lost items due to being hacked: Lost Items

Although, you should definitely do a virus scan on your computer to make sure you didn't download anything malicious that may compromise you in the future. Make sure to also change your password, have a bank PIN, and have authenticator on.

Here are two articles on keeping your computer and account secure:

Securing your account
Securing your computer
Account security tips

I hope you get this all sorted out and learn from this so it doesn't happen again.

Make sure to click and enter your credentials on Jagex's official sites. You can easily do this by looking at the URL link in the address bar.
Knowledge is power; and so is dynamite. Both are dangerous unless handled wisely

07-Mar-2019 02:32:06

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