Forums

Unsuccessful appeal

Quick find code: 408-409-701-66072950

of 2
Avfc Dom

Avfc Dom

Posts: 9Bronze Posts by user Forum Profile RuneMetrics Profile
I wouldn't normally post like this but I see no other way to get my point across, I was wrongfully banned.

I have submitted a new appeal but assuming it won't be reviewed after the 1st 1 was denied (around a month ago)


I recently had my account banned, I've submitted an appeal previously and was told that the ban was correct etc.

but its literally impossible it was correct, my account had been hijacked, I'd appealed to recover it a few times, all they needed to do was look at recent appeals/email the account was linked too as they had changed the email numerous times (which I constantly succesfully appealed back to my original email + log in name) my details had been "leaked" as sorts as they were saved on my computer hence they managed to appeal and also get emails changed to there own.

I'm led to believe it was also an American who was hacking the account and I like in the UK so surely the IP of the account would show I was not on the account when it was apparently "Macroing" which was a threat made by the hacker if I was to recover it again.


I just dont understand how it is possible in any way shape or form for them to say the ban is legit and I'm wrong when it was is impossible, I was 100% not in control of the account.

The account itself was already ruined by the hacker, as I had spent 2000+ hours getting 99 defence as a combat level 42, the hacker then trained combat/ranged etc. but thats not the real problem I have here, its the fact I have had my appeal denied, WRONGLY

06-Jan-2019 13:14:44 - Last edited on 06-Jan-2019 13:15:50 by Avfc Dom

Avfc Dom

Avfc Dom

Posts: 9Bronze Posts by user Forum Profile RuneMetrics Profile
I don't understand how, it is unfair, I am not the reason my account has been banned, well unless you count my info getting into the wrong hands.

I had to recover it, numerous times over a few weeks, explaining in notes that someone else knows all the details needed to also recover the account, they've gone and got it banned to stop me having access as they know they wouldn't be able too.

If and I don't know IF it can be done? if a mod for example sees this the RSN of the account is "nonce" (not the log in) and I'm assuming this is my only possible chance, so please if any one can take a look.

06-Jan-2019 21:39:32

Malua
May Member 2006

Malua

Posts: 30,430Sapphire Posts by user Forum Profile RuneMetrics Profile
There are two reasons why an account continues to be hijacked after the first hijack:
1. if the registered email is insecure and remains insecure (hijacker keeps retrieving new pw)
2. if the account is being recovered with creation information

Number 1 is the most common, number 2 is extremely rare.

Did you secure your email after the first hijack?
Did you change the password to your email after the first hijack?
Did you have 2-step verification on your email?

If you answer 'No' to the above questions, you can be certain that your email has been the problem.

The chances of this thread being seen by a JMod are less than 10%, the chances of a JMod checking your account again are zero.

You cannot appeal a banned account by posting in the forums.
I apologise if I sound very harsh but no one in here can assist you to get the account reviewed again.
Please read Clause 7 of the Terms and Conditions (linked at the bottom of this page).
Forum Community Helper -
Information about the Community Helper Team

06-Jan-2019 22:00:09 - Last edited on 06-Jan-2019 22:04:49 by Malua

Avfc Dom

Avfc Dom

Posts: 9Bronze Posts by user Forum Profile RuneMetrics Profile
Yeah it is number 1, I got it all secured again eventually and got my registered email changed to a different 1, problem being now is that its been banned for macroing and I had an appeal denied, despite the fact it wasn't me, I guess this was my only hope and if what you say is true, its a shame, real shame.

Spent literally 2000 hours alone getting 99 defence on that account, with 1 attack/strength/range/mage

All for it be thrown away as it has been


I have played on and off since 2001, back when I was in primary school, still playing today, just so very frustrating that this can happen

06-Jan-2019 22:30:42 - Last edited on 06-Jan-2019 22:32:20 by Avfc Dom

ToP BaSS
Apr Member 2009

ToP BaSS

Posts: 17,111Opal Posts by user Forum Profile RuneMetrics Profile
Avfc Dom said:
I don't understand how, it is unfair, I am not the reason my account has been banned, well unless you count my info getting into the wrong hands.


You agreed to the following when you made the account.
Your account and license
You are responsible for the activities of all persons who use your password to gain access to your account.

07-Jan-2019 02:23:46

The contents of this message have been hidden

07-Jan-2019 04:29:27

Tren
May
fmod Gold Premier Club Member
2003

Tren

Forum Moderator Posts: 80,558Emerald Posts by user Forum Profile RuneMetrics Profile
@ FuzzyFrizzy - Your post was removed as off topic and unhelpful. You should only be posting in the Community Led Support Forums if you either need assistance or are offering assistance to someone who has asked.

If you wish to provide non-constructive feedback about Jagex, you are welcome to use the Rants Forum for that, rather than hijack and spam another player's thread.
~Tren

Forum issues? ---> See Forum Help
Account issues? ---> See Account Help

07-Jan-2019 06:54:39

The contents of this message have been hidden

07-Jan-2019 08:45:45

Quick find code: 408-409-701-66072950Back to Top