Device name: Samsung xcover 4 Model Number: SM-g390Y Location: New Zealand Wifi: No Cellular: No Data Provider: No OS: Android OS version: 8.1.0
Playtime (Approx): 5 minutes At the time of the crash I was: I was accessing the bank. Game crashes whenever I open an interface such as the bank or the furnace interface. It opens for about 5 seconds, displays a couple items, then crashes Can it be reproduced?: Yes, every time I access any bank.
Device name: Samsung Galaxy S8 Plus/ S9 Plus Model Number: SM-G955U1 Location: United States Wifi: Yes Cellular: 4G Data Provider: OS: Android OS version: 9
Playtime (Approx): 10sec+
The issue is during a cutscene in the quest "River Of Blood", the Wyrd is defeated by Efaritary, and right after she banishes him the entire cutscene freezes and there is nothing you can do trigger the rest of the dialog with the remaining NPC's. All your able to do is walk around and talk to Vanescula. If you talk to Vanescula the entire cutscene resets and then freezes at the exact point as previously described and it then just becomes a loop of resets. I've tried teleporting, leaving the quest and returning, lobbing, logging out, clearing the app cache, and deleting the app and nothing. It seems that this issue has been going on for about 5 months now and it hasn't been addressed because there are only 6 of us talking about it in the forums. PC is broken and I'm rocking mobile for everything, been grinding master quest for a week now for World Wakes and to get the Sunspear that I really need. Alsoncant get anyone to log on my account on a PC to do the cutscene to I'm screwed. Please fix this so I can continue the long list of quest I have to finish. Thank you for your time and hardwork on mobile. PS: Got screenshots of the issue if it helps.
- Last edited on 06-Sep-2019 14:54:21 by U L B
Device name: Galaxy Tab A Model Number:SM-T580 Location:USA Wifi:Yes Cellular:No Data Provider:Uninets OS:Android OS version:8.1.0
Playtime (Approx)nly when I use the bank At the time of the crash I was: crashes every time I use the bank since your last update. Everytime I use the bank Can it be reproduced?:every time I use the bank
Device name: Samsung S8+ Model Number: SM-G955U Location: Eastern USA Wifi: Yes Cellular: Yes Data Provider: AT&T OS: Andriod OS version: 9
Playtime (Approx): occurs with hours or minutes of play At the time of the crash I was: Attempting to put in my pin. I have Google Authenticator for my bank pink so I am required to leave the app to go to the Authenticator app. When I return to the Mobile app, it is frozen and says "attempting to refresh" after 1-2 minutes of being frozen. It will do this any time I leave the app for any reason such as to check wiki or calculator. Happens every time I leave the RuneScape Mobile app. Can it be reproduced?: yes
Device name: LG K10 Model Number: M250ds Location: Brazil Wifi: Yes Cellular: No Data Provider: NET OS: Android N OS version: 7.0
Playtime (Approx): Everytime I open any interface which needs to load various objects icons, including the bank. It load some of them in some occasions, and then the app crashes, in other ocasions it not load nothing,just crash in the moment I open the bank or any skill interface which again, needs to load various things.
Can It be reproduced? well this crash looks common, so It won't be hard to find in a modest smartphone, 2GB of ram for best results.