Thank you for being so patient. I have finally had a response to the flag on your account.
While there are historic offences that you committed on the account (including a ban offence), the most recent offence that got the account banned was not committed by you. It was, in fact, committed by a hijacker and it was hijacker activity on the account has caused the changes you can see e.g. different display name, Bank PIN removed, items not the same.
I just tried to login to my alt account and found it permanently banned back in January. I haven't been on in awhile because my mother had been battling cancer. It said I was macroing and using botting . I have never used either. The only thing I can think of is I was using R S Buddy and I thought that was ok by Jagex. I must have been misinformed. Can anyone tell me whats the chances of me getting that account back. I have a ton of hours, days, years and membership money in that account.
"Can anyone tell me whats the chances of me getting that account back." Roughly about 30% of ban appeals are accepted and the ban removed.
If you succeed at getting the ban removed, you should take some steps to review your security. It is possible to walk away from the game for a while without a hijacker getting in to your account - it just depends on how secure your account is. Work through these instructions: Securing your account