Hello there. I tried to buy 3 pieces of old school bond using my card at first but it failed twice so i decided to use paypal and it succeeded. However, the failed attempts of using my card was still charged so i would like the problem to be fixed.....
Your bank is holding the money out of your account, waiting for Jagex to claim it. Your bank knows you made an online purchase but they don't know it failed. After a waiting period your bank will return the money to your account. Information article: Unsuccessful payment
All successful purchases you make on this website are confirmed with a message in the 'Messages' tab on your account in account management. Check your 'Messages' tab. How many purchase confirmation messages can you see?
If you cannot see confirmation messages for those two card purchases then the purchases did not succeed and Jagex did not get your money. Your money would still be in your bank and will be returned to your account when your bank decides that the purchase is not proceeding.