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Did not get twitch reward.

Quick find code: 410-411-634-66090840

Zero souled
Apr Gold Premier Club Member 2009

Zero souled

Posts: 426Silver Posts by user Forum Profile RuneMetrics Profile
I signed up for twitch prime, on the 18th, Claimed the loot reward. Told me me the reward would be there,

did not get anything at all, thought i should wait a day like the last years one, but now its the 20th and still not got it.

and diango has nothing for me.

20-Mar-2019 21:19:12

Rev The Wiz
Nov Gold Premier Club Member 2017

Rev The Wiz

Posts: 4,842Adamant Posts by user Forum Profile RuneMetrics Profile
Hi Zero souled,

As your topic is more of a Payments issue, I've moved this thread over to the correct forum ;). As for claiming your reward, have you linked your account already?

• The 14 days membership should stack immediately with the current membership.
• The Exclusive outfit is automatically added to your wardrobe.
• Plushies are automatically added to your inventory or reclaimed from Diango.
• Treasure Hunter keys are automatically added to Treasure Hunter.
• RuneCoins are automatically added to the Solomon's Store.
• All other rewards are added automatically to your inventory or Diango. If inventory is full, it will be held until there's room and you've relogged or claimed from Diango.

If your account has Iron status, you should receive everything except Treasure Hunter keys and reward Chest. Please make sure the rewards are in your inventory, bank, Diango and check back if you still have issues.
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20-Mar-2019 21:51:45

Zero souled
Apr Gold Premier Club Member 2009

Zero souled

Posts: 426Silver Posts by user Forum Profile RuneMetrics Profile
yes its linked to twitched, Never change computers/passwords for it. kept it all the same since last years promo.

I didn't even get the membership,

So i have no idea whats going on with it this time around.

22-Mar-2019 02:30:07

Malua
May Member 2006

Malua

Posts: 30,473Sapphire Posts by user Forum Profile RuneMetrics Profile
Hi there
Zero souled


Try this: Tren said:
You still need to do the 'link' your Twitch and RS accounts step, even if you already had them linked from last year's promotion. Note: You do not need to unlink them first.

Once you claim the package from Twitch you still need to visit the RS linking page.

In other words: You need to do both steps 1 and 2 in the ''How do I claim my rewards?'' section of the Twitch Prime FAQ - Linking Accounts article.
Unfortunately the Twitch Prime FAQ page has been taken down.
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23-Mar-2019 00:19:43

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