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Rsof Rework.

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TinyThi3f

TinyThi3f

Posts: 174Iron Posts by user Forum Profile RuneMetrics Profile
For whatever reason the Runescape official forums have fallen into a state of disrepair, unloved and left to rot. Many players just ignore them altogether, using alternatives such as reddit or discord.
With Runescape mobile in the pipeline, reworking the forums is essential to supporting the longevity of the game in general. As how they are now makes the company look unprofessional, and seemingly disinterested in their own product or customers.

I know that the forums are not as crucial as the game itself in determining wether or not a new player sticks around. But they do need attention to improve the user experience.

So what can be done? Below are a few suggestions that I think will significantly improve how the RsOF are perceived;
- Clearer established rule set, that has a prominent place on the forums.
- Easier to find ‘Forum help’ (the number of threads asking where it is, is rediculous).
- Harsher / more immediate punishments for rule breaking.
- More J mod / Cm activity. We barely see you on here.
- ‘Light theme’ Honestly the current dark them can be a strain on the eyes.
- Integrated social media, ties into more mod activity, highlights what’s happening elsewhere.
- Sub forum for fan created content.
- Manage the News section to be up to date & post more current “news”.
- Old threads to be instantly deleted after so many days of inactivity.

Thank you reading and I hope you’ll at least consider a few of these suggestions.

06-Jun-2019 12:31:53

Louiellen

Louiellen

Forum Moderator Posts: 51,052Emerald Posts by user Forum Profile RuneMetrics Profile
I'm speaking for myself only, answers below are my personal opinion not of the team:

- Clearer established rule set, that has a prominent place on the forums.
There will always be opportunities to improve, may you suggest more specifics?

- Easier to find ‘Forum help’ (the number of threads asking where it is, is rediculous).
The current setup is based-on the current limitations, technical limitations of RSOF. Maybe if Jagex decides to discard the old forum software which causes RSOF to be in a standstill for a long time.

- Harsher / more immediate punishments for rule breaking.
There is no immediate punishments, what fmods apply are temporary mutes for most severe of cases. It is then automatically reviewed by Jmods, and it is their judgement call to reverse, maintain or increase the penalty. Besides, punishments are applied by humans, Jmods are humans with limited time to spend for each case. It will always be case-to-case basis how a Jmod will decide, based on the contents/context of the posts of the forumer.

- More J mod / Cm activity. We barely see you on here.
Yes, I fully agree.

- ‘Light theme’ Honestly the current dark them can be a strain on the eyes.
I can understand that, but I see the opposite. The world is switching to dark theme, as it is easier for the eyes. There is a current worldwide trend for dark themes in various web services and even operating systems.

- Integrated social media, ties into more mod activity, highlights what’s happening elsewhere.
I'm neutral with this, besides I'm not engaging with social media.

- Sub forum for fan created content.
Make a suggestion thread with details on how that can be done.

- Manage the News section to be up to date & post more current “news”.
Unfortunately, many Jmods choose to use external social media for such content.

- Old threads to be instantly deleted after so many days of inactivity.
That is called the page 51 monster.

06-Jun-2019 12:41:42 - Last edited on 06-Jun-2019 13:01:20 by Louiellen

TinyThi3f

TinyThi3f

Posts: 174Iron Posts by user Forum Profile RuneMetrics Profile
Thanks for the reply Louiellen. In regards to the clearer established rule set My issues are that: 1. It’s easily overlooked. The main and forum specific rules are there, but if you don’t have to, then people are unlikely to bother. First time users should possibly have to read the rules before being able to continue, alternatively offenders would be redirected to the rules and made to answer a question based on them before being able to return to the forums.
2. Forumers have different ‘interpretations’ of the rules which leads to issues in terms of moderation. If the rules were clearly defined and not open to interpretation it would make the jobs of the mods easier.

Thank you for explaining forum process and limitations.

Regarding light theme personally I prefer dark for short stints, light if I’ve been looking at something for a while.

Regarding social media, I mean for it to integrate with the forums slightly, and provide greater transparency for upcoming updates. If Jmods are keen to direct traffic to other platforms then at least tease a preview on the forums with a link to reddit or whatever that provides greater insight.
Also allowing for hotlink support would streamline the process and make relevant posts viewable in the forums similar to how we have pictures from imgur.

Regarding news section, yeah it’s messy and full of stuff that happened years ago, Jmods should look after it a little better and delete threads that are no longer news.

Fan content: I was thinking just something simple to promote fan art / crafts. Maybe Jagex run competitions. Also a space for players who have helped get content into the game would be nice.

Regarding page 51, that’s fair enough, but with the current low traffic it’s not as effective as it once was. I’ve seen threads from 2013 long abandoned by their Op.

06-Jun-2019 13:04:55 - Last edited on 06-Jun-2019 13:46:47 by TinyThi3f

Jack Flac

Jack Flac

Posts: 5,175Rune Posts by user Forum Profile RuneMetrics Profile
I definitely think they could do something about the theming. Their default was gets pretty headache inducing.

I actually ended up working on a reskin of things to make it easier for me to read.

Jack Flac said:




That's a screencap of what the read thread view looks like with my reskin currently.
Why no game balance in RS3 Jagex || VN discussion Thread
The opposite of Justice is simply another Justice. What is Evil is subjective to each person.
YOU
are their evil

06-Jun-2019 20:11:14

Applejuiceaj
Nov
fmod Member
2011

Applejuiceaj

Forum Moderator Posts: 42,453Sapphire Posts by user Forum Profile RuneMetrics Profile
TinyThi3f said:
Thanks for the reply Louiellen. In regards to the clearer established rule set My issues are that: 1. It’s easily overlooked. The main and forum specific rules are there, but if you don’t have to, then people are unlikely to bother. First time users should possibly have to read the rules before being able to continue, alternatively offenders would be redirected to the rules and made to answer a question based on them before being able to return to the forums.
2. Forumers have different ‘interpretations’ of the rules which leads to issues in terms of moderation. If the rules were clearly defined and not open to interpretation it would make the jobs of the mods easier.


Sounds like a solution would be to have the old "Welcome to the RuneScape Forums" page back that used to appear whenever you logged into the forums. The page still exists actually, even though it hasn't been used since.... I want to say late 2011 or early 2012, whenever the forum reskin prior to the latest one happened.

The Old Welcome page, for anyone interested

You'll see verbiage on that page that states "Before entering the Forums, we strongly recommend that you read the Forum Code of Conduct. You will find a link at the top of the Forums and this will explain the rules we expect people to abide by." This line seems like it would satisfy at least some of your concerns, and that page could always be slightly tweaked to include the rest.

Of course, seasoned forumers likely would find it annoying to click through (though we all did that in the past) and some might not read it, but for newer folks it might help.

06-Jun-2019 22:19:18

TinyThi3f

TinyThi3f

Posts: 174Iron Posts by user Forum Profile RuneMetrics Profile
@ Jack Flac; that’s pretty cool, how’d you do it?
@ Apple juice Aj; I think that would be a great start and something worth looking at. A link to a tips page would also be useful, for stuff like Qfc, pictures, links & colour codes etc.

07-Jun-2019 09:17:57

Kentt
May Member 2019

Kentt

Posts: 12,108Opal Posts by user Forum Profile RuneMetrics Profile
- Clearer established rule set, that has a prominent place on the forums.
Agree, to an extent.

- Easier to find ‘Forum help’ (the number of threads asking where it is, is rediculous).
Again, support. It'd be nice if a button to FH were somewhere permanent and 1-click away.

- Harsher / more immediate punishments for rule breaking.
Support. I think the Fmods should be given some leeway in determining "context" of a situation. If it's obvious somebody is trolling (especially consistently and maliciously so, across spans of time), then they need to be thoroughly disciplined, while a "forum noob" could simply have their behavior corrected.

- More J mod / Cm activity. We barely see you on here.
Can never go wrong here, but the issue is finding Jmods who forum voluntarily.

- ‘Light theme’ Honestly the current dark them can be a strain on the eyes.
I don't know if there are enough active forumers to warrant the dev time on this, but maybe if activity got higher it could work.

- Integrated social media, ties into more mod activity, highlights what’s happening elsewhere.
Yes.

- Sub forum for fan created content.
Yes.

- Manage the News section to be up to date & post more current “news”.
Yes.

- Old threads to be instantly deleted after so many days of inactivity.
They kinda already do that anyway, but the time is dependent upon # of new threads being created in that forum. Plus, there are a lot of non-stickied "info" threads that aren't used a lot, but are quite important and should not be deleted.
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09-Jun-2019 01:56:16

TinyThi3f

TinyThi3f

Posts: 174Iron Posts by user Forum Profile RuneMetrics Profile
Thanks Kentt I was thinking of old confusing threads for deletion, but I guess you can’t really have one without the other, and I wouldn’t want important info threads being deleted.

Maybe give thread authors the ability to delete their own threads?

Tenebri thanks for posting the Jmod response quote, hopefully if there’s enough interest they’ll reconsider. Like I said earlier I think it’s pretty important with mobiles upcoming release.

10-Jun-2019 06:00:21

Jack Flac

Jack Flac

Posts: 5,175Rune Posts by user Forum Profile RuneMetrics Profile
TinyThi3f said:
@ Jack Flac; that’s pretty cool, how’d you do it?
@ Apple juice Aj; I think that would be a great start and something worth looking at. A link to a tips page would also be useful, for stuff like Qfc, pictures, links & colour codes etc.
I used an Addon called Stylus and wrote a custom UserStyle. It's all clientside, and it still has some kinks that I haven't worked out, but it's much easier on the eyes as a whole.
Why no game balance in RS3 Jagex || VN discussion Thread
The opposite of Justice is simply another Justice. What is Evil is subjective to each person.
YOU
are their evil

11-Jun-2019 10:17:10

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